Black & Grey HR is recruiting for a leading technology solutions and services provider in Doha Qatar. Our client is looking to hire a Lead Venue Technology Manager who will be responsible for the overall management and oversight of all technology systems within a cluster of event venues. This role entails leading the installation maintenance and operation of all technological equipment and infrastructure ensuring optimal performance and seamless integration for both daily operations and live events.
Responsibilities:
Venue Technology Operations & Support:
- Manage the full lifecycle of venue technology services and solutions including ICT AV and ELV systems.
- Serve as the primary liaison with stadium/facility management security teams and external authorities on all technology-related matters.
- Lead the venue ICT team providing guidance assigning tasks via service desk tickets and ensuring timely resolution of all issues.
- Coordinate with all stakeholders for the ongoing maintenance rectification and readiness of IT infrastructure and systems.
- Plan and execute preventive and corrective maintenance activities for all venue technology.
- Oversee and maintain all technical rooms and spaces housing critical infrastructure.
- Monitor track and resolve technology-related issues and risks ensuring adherence to service level agreements (SLAs).
- Maintain accurate records of system installations configurations maintenance and a comprehensive asset inventory.
Event Technology Delivery & Support:
- Conduct site surveys and assess existing systems to plan for event requirements.
- Collaborate with event organizers to understand technical needs and act as the main point of contact for technology support.
- Oversee the planning design and allocation of technology for events in coordination with internal functional areas.
- Manage the installation testing and commissioning of event overlay systems including AV networking and integrations with permanent venue systems.
- Coordinate vendor and supplier activities for event-specific technology needs including access and material permits.
- Provide end-to-end technical support during event bump-in live operations and bump-out troubleshooting issues in real-time.
- Conduct system acceptance tests with clients and ensure all technology is operational for event start.
- Document event setups configurations and post-event reports for continuous improvement.
Requirements
- Bachelors degree in Electrical Engineering Computer Engineering or a related field.
- Minimum 12 years of experience in implementing maintaining and supporting ICT and AV/ELV systems preferably within sports venues large entertainment complexes or for major events.
- Professional certifications in project management (e.g. PMP PRINCE2) are highly preferred.
- Proven expertise in ICT infrastructure and integrated systems such as Audio-Visual Systems (Public Address sound reinforcement video displays video conferencing IPTV broadcast). and ELV Systems (CCTV Access Control Turnstiles etc.).
- Strong background in IT management preferably in a venue stadium or hospitality environment.
- Demonstrated experience with project management methodologies and tools.
- Excellent leadership communication and stakeholder management skills.
- Ability to work under pressure and provide solutions during live events.
Benefits
- Attractive Salary Benefits
Required Skills:
- Bachelors degree in Electrical Engineering Computer Engineering or a related field. - Minimum 12 years of experience in implementing maintaining and supporting ICT and AV/ELV systems preferably within sports venues large entertainment complexes or for major events. - Professional certifications in project management (e.g. PMP PRINCE2) are highly preferred. - Proven expertise in ICT infrastructure and integrated systems such as Audio-Visual Systems (Public Address sound reinforcement video displays video conferencing IPTV broadcast). and ELV Systems (CCTV Access Control Turnstiles etc.). - Strong background in IT management preferably in a venue stadium or hospitality environment. - Demonstrated experience with project management methodologies and tools. - Excellent leadership communication and stakeholder management skills. - Ability to work under pressure and provide solutions during live events.
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