أدخل المسمى الوظيفي أو الكلمة الرئيسية

IT Support Engineer

Madre Integrated Engineering

موقع الوظيفة:

الدوحة - قطر

الراتب شهرياً: لم يتم تقديمه من قبل صاحب العمل

تم النشر: 21 يونيو 2026 (نُشرت منذ أكثر من 30 يومًا)

آخر موعد للتقديم: 19 سبتمبر 2026

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

We are seeking a reliable and technically skilled IT Support Engineer to provide on-site support for Data Center and IT infrastructure operations. The role requires hands-on assistance for server room activities basic troubleshooting and end-user support ensuring smooth IT operations across multiple locations.

Provide on-site IT support for users at customer locations.
Support Data Center operations including servers storage and networking equipment (routers switches etc.).
Perform basic troubleshooting device restarts and cabling activities within the server room.
Assist vendors during hardware installations maintenance and repairs.
Conduct routine data center health checks and report any issues.
Respond to on-call requests requiring physical intervention in the IT server room.
Diagnose and resolve desktop and PC-related issues efficiently.
Ensure timely completion of assigned tasks within defined SLA targets.
Travel to project sites as required to support IT operations.
Manage and update helpdesk tickets ensuring proper communication with users and operators.
Maintain continuous communication with users to ensure proper issue ownership and resolution.
Escalate unresolved issues to relevant internal or external stakeholders.
Support and execute tasks assigned by senior IT team members.

Requirements

Bachelors Degree in IT Computer Science or related field.

5 years of experience in IT support or Data Center operations.

Basic knowledge of:

Servers and storage systems
Networking devices (routers switches)
Desktop support and troubleshooting

Hands-on experience in hardware handling cabling and IT infrastructure support.

Familiarity with helpdesk systems and SLA-based support environments.

Ability to work on-call and handle urgent support requirements.

Good communication and problem-solving skills.

Valid Qatar Driving License is preferred.

المهارات المطلوبة

الدعم الهندسي
إنفاذ القانون
ABB
أمن المعلومات
Adobe Dreamweaver
تحليل البيانات

قدم الآن

عن الشركة

Madre Integrated Engineering

601 موظف

Being an active member of the United Nations Global Compact since March 2013, Madre Integrated Engineering w.l.l supports the principles of the Global Compact with respect to human rights, labor, environment, and anti-corruption.

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