* Manage relationships with key bulk water customers to ensure high service levels and customer satisfaction.
* Oversee the installation maintenance and performance of water metering systems ensuring metering accuracy and data reliability.
* Provide technical support on water metering billing and operational issues while coordinating timely resolution with internal teams.
* Monitor water consumption service performance and operational data preparing reports and recommendations for continuous improvement.
* Coordinate with operations metering and customer service teams to ensure uninterrupted service delivery.
* Ensure compliance with ISO standards Health & Safety regulations and company operational policies.
* Maintain accurate technical documentation customer records and support customer engagement initiatives.
Requirements
* Bachelors degree in Mechanical Engineering Civil Engineering or a related discipline.
* Minimum 9 years experience in key account management water distribution systems or utility operations.
* Strong knowledge of water distribution networks bulk water operations and smart metering technologies.
* Proven skills in customer relationship management technical problem-solving data analysis and reporting.
* Fluent in English (written and spoken); Arabic is preferred.
Required Skills:
* Bachelors degree in Mechanical Engineering Civil Engineering or a related discipline. * Minimum 9 years experience in key account management water distribution systems or utility operations. * Strong knowledge of water distribution networks bulk water operations and smart metering technologies. * Proven skills in customer relationship management technical problem-solving data analysis and reporting. * Fluent in English (written and spoken); Arabic is preferred.
Required Education:
* Bachelors degree in Mechanical Engineering Civil Engineering or a related discipline.
* Manage relationships with key bulk water customers to ensure high service levels and customer satisfaction.* Oversee the installation maintenance and performance of water metering systems ensuring metering accuracy and data reliability.* Provide technical support on water metering billing and oper...
* Manage relationships with key bulk water customers to ensure high service levels and customer satisfaction.
* Oversee the installation maintenance and performance of water metering systems ensuring metering accuracy and data reliability.
* Provide technical support on water metering billing and operational issues while coordinating timely resolution with internal teams.
* Monitor water consumption service performance and operational data preparing reports and recommendations for continuous improvement.
* Coordinate with operations metering and customer service teams to ensure uninterrupted service delivery.
* Ensure compliance with ISO standards Health & Safety regulations and company operational policies.
* Maintain accurate technical documentation customer records and support customer engagement initiatives.
Requirements
* Bachelors degree in Mechanical Engineering Civil Engineering or a related discipline.
* Minimum 9 years experience in key account management water distribution systems or utility operations.
* Strong knowledge of water distribution networks bulk water operations and smart metering technologies.
* Proven skills in customer relationship management technical problem-solving data analysis and reporting.
* Fluent in English (written and spoken); Arabic is preferred.
Required Skills:
* Bachelors degree in Mechanical Engineering Civil Engineering or a related discipline. * Minimum 9 years experience in key account management water distribution systems or utility operations. * Strong knowledge of water distribution networks bulk water operations and smart metering technologies. * Proven skills in customer relationship management technical problem-solving data analysis and reporting. * Fluent in English (written and spoken); Arabic is preferred.
Required Education:
* Bachelors degree in Mechanical Engineering Civil Engineering or a related discipline.
Being an active member of the United Nations Global Compact since March 2013, Madre Integrated Engineering w.l.l supports the principles of the Global Compact with respect to human rights, labor, environment, and anti-corruption.
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