Employee Services Manager

The Employee Services Manager is responsible for overseeing and managing employee services with a primary focus on employee housing operations. The role ensures the provision of safe well-maintained and compliant accommodation that supports employee wellbeing engagement and operational needs.

Working closely with internal stakeholders and external service providers the Employee Services Manager leads the planning administration and continuous improvement of employee housing services while ensuring adherence to the hotel policies budgetary requirements local legislation and Accor policies. The role will help drive and enhance the overall employee experience by delivering high-quality housing services.

The Employee Services Manager is responsible for overseeing and managing employee services with a primary focus on employee housing operations. The role ensures the provision of safe well-maintained and compliant accommodation that supports employee wellbeing engagement and operational needs.

Working closely with internal stakeholders and external service providers the Employee Services Manager leads the planning administration and continuous improvement of employee housing services while ensuring adherence to the hotel policies budgetary requirements local legislation and Accor policies. The role will help drive and enhance the overall employee experience by delivering high-quality housing services.

Qualifications :

• Bachelors degree in Facilities Management Hospitality Business Administration Human Resources or a related field
• Minimum of 2 years in a leadership role in staff housing employee services facilities management or accommodation operations in luxury hospitality environment
• Minimum of 2 years working experience in a leadership role in Human resources
• Minimum of 2 years working experience in luxury hospitality
• Strong operational experience in managing day-to-day housing activities including allocations occupancy inspections and maintenance coordination
• Hands-on experience employee housing operations standards compliance and colleague welfare within staff accommodation in alignment with local regulations practices and procedures
• Experience managing service providers contractors and vendors to ensure timely and quality service delivery
• Hands-on experience on inventory management
• Sound knowledge of health safety and accommodation standards with the ability to ensure ongoing compliance
• Experience in budgeting cost control and basic financial reporting related to housing operations
• Strong stakeholder management skills with the ability to address employee concerns professionally and effectively
• Excellent organisational problem-solving and communication skills
• Ability to facilitate meetings and coordinate operational discussions with internal teams and external partners
• Strong proficiency in Microsoft Office applications
• Intermediate to advanced knowledge of Qatar rules and regulations for employees accommodations
• Prior experience working in the GCC is preferred
• Fluency in English is required; Due to the nature of the role and the current team dynamics Arabic-speaking candidates will be given priority

Remote Work :

No

Employment Type :

Full-time