Community Engagement Manager

The Community Engagement Manager is responsible for building and managing strategic relationships with the local stakeholder community with the goal of enriching their relationships with the School in order to strengthen positive awareness and to generate potential program revenue opportunities for HEC Paris Doha. Stakeholders include Alumni (priority) future and current participants corporate and government entities professional associations academic partners among others

Key Responsibilities

• Develop an annual strategic plan to build affinity and increase engagement with HEC Paris among our local stakeholder community;
• Conceive and manage the event strategy overseeing an event coordinator responsible for event logistics;
• Identify communities and community leaders HEC Paris should be engaging with and generate opportunities to connect;
• Serve as a key member of the HEC Alumni Engagement team and as a focal point for alumni and other external organizations in Qatar and the region;  
• Be the institutional focal point for both internal and external statistical reporting and data analysis concerning the stakeholder community and results of activities. You will be required to collaborate with various HEC Paris departments to obtain compile organize and produce the reports. Particular attention will be paid to alumni records and reporting;
• Provide analytics and reporting of events and activities to measure community engagement and make recommendations to upper management for changes or development of new programs as relevant;
• Promote and support stakeholder engagement programs in collaboration with HEC Paris the HEC Alumni Foundation in Paris and the HEC Alumni Community based in Qatar and the region;
• Provide support in the design and communication of alumni-specific open-enrollment programs and/or other programs that target specific stakeholders;
• Oversee a referral program for both degree and non-degree programs in particular coming from alumni;
• Work closely across departments (sales marketing admissions and custom programs) in collaborative initiatives to promote community engagement;
• Conduct research about alumni and other stakeholder engagement suggest and implement events and programs to build engagement (eg. distinguished alumni awards alumni speaker series mentoring opportunities hosting alumni events at professional conferences commencements etc.); design targeted activities to engage specific stakeholder groups;
• Lead focus groups with alumni and other stakeholder groups designed to provide market insights feedback and continuous improvement to HEC Paris;
• Manage the local external contact database maintain accurate and complete alumni records on a regular basis;
• Oversee communications with the Alumni and stakeholder community in Qatar and the region including social media as a vehicle for building global networks;  
• Generate contact with local and regional organizations companies and recruitment firms to create awareness about hiring HEC Paris graduates.
• Educate HEC program participants about alumni benefits.

Qualifications :

• Masters degree in Business or related field preferred
• 10 years work experience preferably in the education industry
• HEC Paris alumni are strongly encouraged to apply
• Previous experience in alumni and community engagement strongly preferred but not required
• Track record in data management (data collection reporting and analysis) and advanced Excel skills
• Strong organizational and project planning skills able to multitask
• Track record in fostering relationships with various stakeholders
• Excellent presentation and communication skills
• Ability to strategize build and implement constituency programs and events
• Excellent interpersonal and intercultural skills together with the ability to work collaboratively and courteously with varied stakeholders including executives
• Ability to anticipate problems and generate solutions quickly
• Energetic strong work ethic initiative an eye for detail and brand conscious
• Ability to work under pressure in a busy environment
• Ability to travel and work non-traditional hours such as late evenings and some weekends
• Excellent verbal and written communication skills in English; Arabic is a strong advantage; French is a plus.
• Prior experience in Qatar and/or GCC preferred

Additional Information :

Disclaimer

This job description is only a summary of the typical functions of the job not an exhaustive or comprehensive list of all possible job responsibilities tasks and duties. The responsibilities tasks and duties of the jobholder might differ from those outlined in this job description and other duties as assigned may be part of the job.

Employment Eligibility

If selected for a job at HEC Paris Doha you will have to provide:

1. An original or a true copy of your Police Clearance Certificate (PCC) of your country of nationality attested by the Qatar Ministry of Foreign Affairs*; and
2. A true copy of your highest Educational Certificate attested by the Qatar Ministry of Foreign Affairs**.

*Candidates born in Qatar are exempt from providing an attested PCC. **Candidates who graduated from a university in Qatar are exempt from getting their Educational Certificate attested.

Getting your personal documents attested is a lengthy process. We encourage you to get your documents attested early in the recruitment process to reduce administrative delays upon hire. 

Remote Work :

No

Employment Type :

Full-time