وظائف في مدير تجربة النزلاء في لوسيل

Job PurposeA luxury Boutique Hotel in Nairobi is looking for a Guest Experience Manager who is going to be responsible for delivering exceptional personalized guest experiences while ensuring seamless coordination across all departments. The role leverages the Guest Management System (GMS) to enhanc...

Guest Experience Executive (Azure Beach Club)Oversee and elevate the entire guest journey. This role is critical in ensuring every guest feels recognized cared for and delighted throughout their time at Azure Beach Club. Youll manage all aspects of the guest experience on the floor ensuring personal...

DescriptionPOSITION SUMMARYProcess all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document excepti...

DescriptionPOSITION SUMMARYAnswer record and process all guest calls requests questions or concerns. Contact appropriate individual or department to resolve guest call request or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify a...