نبذة عني
MCA graduate with 2 years of professional experience in RPA development at Manappuram Finance Limited, followed by experience in backend operations and online EMI processing, and more than one year of experience supporti…
MCA graduate with 2 years of professional experience in RPA development at Manappuram Finance Limited, followed by experience in backend operations and online EMI processing, and more than one year of experience supporting activities at a family-owned textile shop. Skilled in UiPath automation, process analysis, Excel-based data handling, transaction verification, digital record maintenance, billing support, and inventory record-keeping. Detail-oriented and adaptable, with a focus on accuracy, troubleshooting, documentation, and efficient business operations.
الخبرة
RPA Developer
<p>Developed, deployed, and maintained UiPath automation workflows to streamline business processes and reduce repetitive manual tasks.</p><p> Worked with the R&D team to analyze processes, research automation approaches, and identify workflow improvement opportunities.</p><p> Designed web and desktop automation workflows, including data scraping and structured data processing.</p><p> Integrated workflows with Excel, Outlook, and web applications to support accurate business data handling.</p><p> Troubleshot errors, implemented exception handling and logging, and supported workflow testing and validation.</p><p> Monitored automation processes using UiPath Orchestrator and prepared PDD/SDD documentation.</p>
Backend Operations / Online EMI Processing
<p>Supported online EMI processing activities and maintained customer, payment, and transaction records.</p><p> Verified customer details and payment information before updating digital systems.</p><p> Used Excel to organize, filter, and track payment information and monitor payment status.</p><p> Identified discrepancies and supported follow-up on pending payments while maintaining confidentiality.</p>
Shop Assistant / Billing & Accounts Support
<p>Supported daily shop operations, customer service, and sales-related activities.</p><p> Assisted with customer billing and maintaining daily sales and transaction records.</p><p> Helped track cash payments, stock quantities, and inventory records.</p><p> Supported the organization of basic shop records and routine administrative tasks.</p>