MAZEN AHMED

MAZEN AHMED

Junior Data Analyst
Egypt
English, Arabic

نبذة عني

Data Analyst with hands-on experience in SQL, Python, Excel, Power BI, and Tableau, developed through practical data analysis projects and professional certifications. Skilled in data cleaning, data transformation, explo…

الخبرة

Hotel Receptionist / Front Desk Assistant

Nasr City · Cairo, Egypt
Jan 2026 - Jan 2026

<p>Managed guest reservations, payments, and customer records using a hotel management system.<br>
Maintained accurate booking and transaction data while ensuring efficient front desk operations.<br>
Handled guest inquiries and coordinated reservation requests, delivering consistent, high-quality customer service.</p>

Hotel Receptionist / Front Desk Assistant

Nasr City · Cairo, Egypt
Jan 2026 - Nov 2026 · 10 أشهر

<p>Managed guest reservations, payments, and customer records using a hotel management system.</p><p> Maintained accurate booking and transaction data while ensuring efficient front desk operations.</p><p> Handled guest inquiries and coordinated reservation requests, delivering consistent, high-quality customer service.</p>

المشاريع

Customer Segmentation & RFM Analysis

المدة : 01-Oct-2025 - 31-Oct-2025

<p>Developed a customer segmentation analysis project using SQL to identify valuable, loyal, and at-risk customers through the RFM (Recency, Frequency, Monetary) model. Extracted and analyzed customer transaction data, calculated RFM metrics, and applied SQL window functions, including NTILE, to rank customers and assign segmentation scores. Translated analytical results into actionable business insights to support targeted marketing campaigns, customer retention strategies, and re-engagement initiatives.</p>

الشهادات

Google Data Analytics Professional Certificate

google · Cairo , Cairo , Egypt · 2025

المهارات

SQL PostgreSQL Python Pandas NumPy Matplotlib Seaborn Excel Power Query PivotTables Tableau Microsoft Power BI Analytical Thinking Problem Solving Team Collaboration Effective Communication Self-Management
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