Chandan Singh

Chandan Singh

Lead Analyst
India
Full-time Hybrid

نبذة عني

Detail-oriented Lead Analyst with experience in seller support operations, business analytics, and performance optimization. Skilled in data analysis, root cause investigation, and transforming complex data into actionab…

الخبرة

Operation Associate

TelePerformance · Bengaluru Urban , Karnataka , India
Feb 2026 - حتى الآن · 9 أشهر

<p>Provide support across multiple channels: Handle inbound and outbound phone calls, emails, and live chat inquiries from sellers and vendors.</p><p> Address problems related to account management, product listings, order processing, payments, policy compliance, and technical system errors.</p><p> Use logical reasoning, data interpretation, and internal tools to resolve issues efficiently on the first interaction.</p>

Process Associate

Valuestream Business Solutions · Bengaluru Rural , Karnataka , India
Aug 2024 - Sep 2025 · 1 سنة 1 شهر

<p>Utilized Salesforce CRM and Microsoft Excel to manage customer data, track interactions, and maintain accurate operational records.</p><p> Analyzed customer and operational data in Excel to track visit conversions and identify follow-up opportunities.</p><p> Resolved customer queries and escalations by coordinating with internal teams to ensure timely issue resolution.</p>

المهارات

SQL Java Python MS Excel Power BI Tableau Data Cleaning Data Analysis Reporting Dashboard Creation Pattern Recognition Problem-Solving Critical Thinking Communication Attention to Detail Salesforce CRM DAX Power Query
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