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Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a frontline position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer. The Qua المزيد...

We are seeking a detailoriented and analytical Quality Analyst to join our team in the travel industry. The Quality Analyst will be responsible for monitoring and evaluating customer interactions across various channels (voice chat email) to ensure compliance with company standards po المزيد...

The Quality Associate Manager is responsible for overseeing quality assurance processes to ensure compliance with company standards and customer satisfaction. This role involves leading a team of Quality Analysts analyzing performance data identifying areas for improvement and impleme المزيد...

Job purpose The Quality Analyst works with minimal supervision and is frequently required to use professional skills discretion and sensitivity while addressing various quality and training issues. Will work as a team member in determining departmental needs and serves as a resource f المزيد...

Work with the Testing team to assist with the preparation of test plans and the testing of software to company guidelines and standards. Participate in the testing of enterprise software. Test and critique software components and interfaces in great technical depth. Write test program المزيد...