SOC Analyst (L1)

Remote Within Oman
Experience: Entry-Level
Employment Type: Full-Time

KalSoft is looking for an SOC Analyst (L1) to support security monitoring and incident handling during non-business hours weekends and holidays. The role involves monitoring security events identifying and escalating incidents maintaining accurate SOC records and supporting L2 Analysts and SOC management.

• Continuously monitor security events during non-business hours weekends and holidays.
• Detect analyze investigate and report qualified security incidents as per defined SLAs.
• Provide actionable recommendations for reported security incidents.
• Respond to queries regarding active or closed incidents.
• Escalate incidents promptly to the Shift Lead or L2 Analyst when required.
• Identify and escalate anomalies discovered during routine system-health checks.
• Send planned system notifications and maintenance alerts to the relevant team.
• Maintain detailed incident escalation and shift-handover logs.
• Support the L2 Analyst and SOC Manager in preparing daily and weekly monitoring summaries.

• Shift-based monitoring escalation and incident-summary reports.
• Comprehensive and up-to-date incident and escalation records.
• Notification and communication logs shared with security focal points.

• Entry-level candidate with an interest in Security Operations and SOC activities.
• Basic understanding of security monitoring incident detection investigation and escalation.
• Good analytical and problem-solving skills.
• Ability to work during non-business hours weekends and holidays.
• Good communication and documentation skills.
• CompTIA Security / CompTIA CySA / CEH certification.
• Ability to follow defined SLAs procedures and escalation processes.