Coordinator Fleet Partner

• Coordinating the full life-cycle of 3PL management including the onboarding process performance management and offboarding process while ensuring full compliance to the established process and procedures.
• Fostering clear communication with 3PL via various engagement strategies i.e. business reviews 3PL on-site visit etc. to ensure 3PLs compliance towards master agreement and established KPIs/SLAs.
• Collaborate with 3PLs to track rider onboarding and ensure it is aligned with rider supply forecast and course-correct if offtrack.
• Running and analyzing 3PLs monthly performance report to provide insights on 3PLs performance. 
• Monitoring and executing the necessary actions to elevate the 3PLs performance.
• Collaborate with local and regional supply teams to maintain rider supply forecast models ensure smooth logistics operations.
• Collaborate with the Finance team to ensure accurate and timely payment of 3PL invoices on a monthly basis.
• Monitoring partners feedback system and coordinating with internal stakeholders to resolve any escalations/issues related to 3PLs based on agreed escalation SLAs.
•  Support other stakeholders when required or as requested by Line Manager.

Qualifications :

• Bachelors degree in Business Administration Supply Chain Management Operations Management Logistics or a related field.
• 2 years of experience in fleet management logistics operations 3PL/partner management or supply chain roles.
• Prior exposure to working with external partners vendors or contractors in a structured accountability framework is an added advantage.
• Experience in a high-growth fast-paced environment such as food delivery ride-hailing e-commerce or last-mile logistics
• Strong analytical and problem-solving skills.
• Excellent communication negotiation and stakeholder influencing skills with fluency in English & Arabic language skills.
• Proficiency in data reporting tools (Excel Google Sheets dashboards) for performance tracking

Remote Work :

No

Employment Type :

Full-time