Nile Projects & Trading

Job Description Monitor inbound & Outbound calls and evaluate agents performance concerning the quality of service offered through all channels. Provide clear insight into performance drivers and the levers which impact performance. Give recommendations for process improvemen المزيد...

Job Description Analyzing various data sources (secondary and primary) coordinated with his superior Analyzing business operations and strategies to identify new opportunities. Reporting findings and obtaining approval from senior management, when required. Liaising with other المزيد...

Job Description Communication Channel with CS team by sharing any updates from Retail Dep. Coaching Customer Service Team to improve their performance and enhance quality delivered to our customers. Supporting the team with any obstacles they might face or any concerns related to المزيد...

Job Description Responsible for Inbound calls Responsible Outbound calls Follow up with customers Maintain customers satisfaction level by calling them according to scheduled action plan Maintaining a positive, empathetic and professional attitude toward customers at all times. المزيد...

Job Description Campaigns: Support in execution of in-house campaigns. Coordinate with theexecution of online campaigns with partners. Establish campaign integration on online platforms with payment gateway service. Manage the collection and appropriate sorting of visuals and b المزيد...

Job Description Responsibilities: Responsible for the financial success of the business Setting and meeting planned sales goals Ensuring customer satisfaction Overseeing prices and stock control Developing sales team through motivation, coaching and product knowledge education المزيد...

Job Description Campaigns: Support in execution of in-house campaigns. Coordinate with theexecution of online campaigns with partners. Establish campaign integration on online platforms with payment gateway service. Manage the collection and appropriate sorting of visuals and b المزيد...

Job Description Responsible for the financial success of the business Setting and meeting planned sales goals Ensuring customer satisfaction Overseeing prices and stock control Developing sales team through motivation, coaching and product knowledge education Understanding our المزيد...

Job Description Monitor intra-day volumes to ensure compliance to business needs and make real time forecasting and scheduling decisions to ensure Customer Engagement Center KPIs are met. Daily Reporting of all the day actions and team compliance to the calls. Schedule off-phone المزيد...

Job Description To support the financial business analysis activities of the group to ensure timely and relevant management reporting as input to key strategic and commercial decisions. To prepare/consolidate, interpret and maintain the financial or business management reports, bu المزيد...

Job Description Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in المزيد...

Job Description To support the financial business analysis activities of the group to ensure timely and relevant management reporting as input to key strategic and commercial decisions. To prepare/consolidate, interpret and maintain the financial or business management reports, bu المزيد...

Job Description Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately Answering screening and forwarding incoming phone calls Receiving and sorting daily mail Perform other clerical receptionist duties such as filing, photocopyi المزيد...

Job Description Evening shift from 4 pm to 11 pm Communication Channel with CS team by sharing any updates from Retail Dep. Coaching Customer Service Team to improve their performance and enhance quality delivered to our customers. Supporting the team with any obstacles they mig المزيد...

Job Description Analyze the business model through different assessment matrix (GAP Analysis, SWOT, TOWS & PESTEL Analysis). Working on rebranding and repositioning message in the market to drive profitable growth and increase market share for Automotive Tires & Non-Tire S المزيد...

Job Description Handling Air & sea shipments on EXW basis deliveries to ensure that goods are shipped in the most timely & efficient manner. Approach carriers to get shipping quotations , negotiate on freight cost to minimize cost & get highest tier service. Communica المزيد...

Job Description Position Summary Responsible for creating, implementing, and measuring the success of a comprehensive marketing, communications and public relations program that enhance the Organization’s image and position within the marketplace by developing an integrated co المزيد...

Job Description Responsibilities Budget preparation with Department managers (budget holders).. All kind of budget reporting.. (comparatives vs actual.. vs. previous years.. Monthly.. Quarterly.. Annually.. etc.) Budget updates on a Monthly/Quarterly basis Liasing and reconcili المزيد...

Job Description Responsibilities Budget preparation with Department managers (budget holders).. All kind of budget reporting.. (comparatives vs actual.. vs. previous years.. Monthly.. Quarterly.. Annually.. etc.) Budget updates on a Monthly/Quarterly basis Liasing and reconcili المزيد...

Job Description Assisting the web development team with all aspects of website and application design. Assisting with the testing and maintenance of backend and front-end applications. Brainstorming new tech applications such as digital storage and mobile technology. Collaborati المزيد...

Job Description Responsible for the P&L of the brand. Financial planning for all budgets (marketing, operation, buying, maintenance, Openings, staff uniform, etc...). Responsible for the stores’ and brand’s image as per the international standards (stores’ c المزيد...

Job Description Night shift from 4 pm to 11 pm Communication Channel with CS team by sharing any updates from Retail Dep. Coaching Customer Service Team to improve their performance and enhance quality delivered to our customers. Supporting the team with any obstacles they might المزيد...

Job Description Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in المزيد...

Job Description Responsibilities Budget preparation with Department managers (budget holders).. All kind of budget reporting.. (comparatives vs actual.. vs. previous years.. Monthly.. Quarterly.. Annually.. etc.) Budget updates on a Monthly/Quarterly basis Liasing and reconcili المزيد...