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MultiVersity Housing Partners is looking for a Full-Time Leasing Professional to join its growing Pittsburgh Portfolio (student and multifamily). Are you looking to join a dynamic team that is going to change the way that Property Acquisition and Management is performed in the Apartment and Student Housing industry? Do you have an entrepreneurial spirit and passion for the industry? If so, we have an opportunity for you. With competitive pay, a great bonus structure, and more we are seeking to add innovative and driven individuals that want to get involved and grow with us. *Must live in Pittsburgh or willing to relocate to Pittsburgh. Traveling to several different sites will be a requirement.* Major responsibilities consist of: 1) Leasing a. Greet potential residents b. Answer calls and persuade potential residents to visit the property c. Show and lease apartments by building value into what the Company offers d. Successfully close on showings e. Communicate specials and promotions f. Address and resolve questions/concerns in a timely manner g. Pursue leads h. Achieve goals i. Process leases i. Qualify applicants 1. Process criminal background checks on prospective residents 2. Process credit checks on guarantors ii. Properly execute the lease iii. Prepare lease packages and lease renewal packages 2) Marketing a. Research new marketing avenues b. Recommend marketing concepts to the Property Manager c. May implement approved marketing techniques/programs d. May create price sheets e. Plan and organize resident events and parties 3.) Tenant Experience f. Greet existing residents g. Answer incoming calls h. Discover resident needs, wants, and fit with an appropriate unit/roommate i. Timely follow-up and follow through on resident needs i. Input service requests ii. Follow-up on trash, fires, housekeeping, roommate issues, pet registration, etc. j. Build rapport with residents k. Create hospitality and a sense of belonging in a professional atmosphere l. Complete guest cards and send thank-you notes 3) General Clerical a. File information b. Prepare correspondence c. Copy information d. Generate mailings 4) Accurate Reporting a. Enter bills into a spreadsheet b. Bill back residents for overages c. Collect checks and monies owed d. Read ledgers and adjust rent as needed 5) Physical Plant a. Inspect grounds b. Assist with annual move out/move-in in August c. Assist with the inspection of units, as needed 6) Projects a. May complete projects as directed by the Leasing Manager or Property Manager MINIMUM AND PREFERRED QUALIFICATIONS -EDUCATION Minimum: High school diploma or equivalent Preferred: Participation in Fair Housing classes and practice of acquired information -EXPERIENCE Minimum: One (1) year of customer service, sales, or community experience. Preferred: Residential Assistant experience; Property Management leasing experience; and proven sales or restaurant experience. Related coursework is also preferred. Industry Experience Required: Industry Experience Preferred: Property Management leasing experience -SKILLS AND ABILITIES Minimum: o Basic MS Word and MS Excel skills o Ability to learn in-house systems (i.e. OneSite, etc.) o Enthusiastic, self-starter o Convincing and persuasive sales skills o Goal-oriented and highly motivated o Excellent customer service skills o Ability to build and maintain relationships with others o Exemplary telephone skills o Clear and concise written and verbal communication skills in the English language o Articulate and persuasive o Strong sense of organization o Detail-oriented o Ability to multi-task with little direction o Excellent time management skills o Ability to prioritize, control, and follow through on job responsibilities o Ability to thrive in a fast-paced, evolving environment o Ability to work with confidential information o Ability to gain an understanding of Fair Housing and appropriately transfer such knowledge to the role o Ability to keep the areas around the office and amenity areas free of trash and other debris o Ability to read general correspondence in the English language o Math skills including working with decimals, multiplication, fractions, and division o Ability to read ledgers Preferred: Prior Realpage software experience, is a plus Entrepreneurial creativity An understanding of marketing techniques PHYSICAL REQUIREMENTS Ability to sit for long periods of time Ability to use hands and fingers Ability to think, concentrate, and communicate Ability to speak, see, and hear Ability to reach, bend, stoop, push, and pull Ability to lift up to 25 pounds Ability to walk and climb stairs WORK ENVIRONMENT (List standard conditions and any applicable hazards.) The work is conducted in a temperature controlled office environment with moderate noise levels. However, outside marketing may constitute up to 20% of this employee’s time. This job description is not inclusive and may change with or without notice. MultiVersity Housing Partners offers very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities. EOE (MultiVersity Housing Partners is an Equal Opportunity Employer)
