OT Process Controller

Are you ready to embark on an exciting career journey in the dynamic world of terminal operations APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group were dedicated to delivering excellence in container handling logistics solutions and maritime services across the globe.

At APM Terminals a global leader in port and terminal operations we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence collaboration and innovation.

The Role

As an OT Process Controller at our TM2 terminal you will play a vital role in ensuring the seamless operation of our semi-automated container handling systems. Working in a shift-based rotation from the Integrated Operations Center (IOC) you will be the first line of support for control systems managing Quay Cranes Automated Rail Mounted Gantry Cranes and Shuttle Carriers. Your contributions will directly impact system availability incident response and operational excellence.

Key responsibilities include:

• Provide real-time system support during shift hours within the IOC
• Monitor alarms interfaces and process flows for terminal equipment
• Lead Level 1 troubleshooting and escalate to Level 2/3 as needed
• Detect and resolve control system anomalies and software faults
• Coordinate effectively with Operations Asset Management and IT teams
• Document incidents interventions and shift handovers thoroughly
• Ensure SLA compliance and proper communication flow within the Control Room
• Support LEAN initiatives through accurate reporting and process documentation

What Were Looking For

Lean-minded: we are looking for someone who brings a strong mindset of continuous improvement someone who is naturally curious committed to solving problems at the root and driven to make things better every day.

Required Qualifications:

• Bachelors degree in Computer Science Business or a related field
• Strong analytical or technical skills with hands-on troubleshooting experience
• Proficiency in relevant tools and systems (SQL Oracle BI applications)
• Ability to communicate insights and technical issues clearly
• Excellent attention to detail and organizational skills

Preferred Skills:

• Experience in logistics or automated terminal operations
• Familiarity with LEAN methodologies and incident management processes
• Knowledge of automation tools and virtualization technologies

Ready to take the next step in your career

If youre passionate about technology operations and making a real impact in global trade we encourage you to apply. Join a team that values your expertise supports your growth and celebrates your contributions. Lets shape the future of terminal operationstogether.

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Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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