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The Responsibilities of the Role:Developing maintaining training and coaching the agents to enhance overall customer support.Process review for improving the call flow efficiency and quality of call center agents (voice and e-services).Track all the pain points relating to customer ex المزيد...

What will you do: Process client requests and solve issues via inbound phone call chats and email by navigating multiple programs while paying attention to accuracy and detail.Escalate the issue to the appropriate specialist when needed via CRM tools.Update clients on their request st المزيد...

What will you do: Process client requests and solve issues via inbound phone call and email by navigating multiple programs while paying attention to accuracy and detail.Escalate the issue to the appropriate specialist when needed via CRM tools.Update clients on their request status a المزيد...

Get to know the team:At Grabber Technology Solutions (GTS) we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to cre المزيد...

Get to know the team:At Grabber Technology Solutions (GTS) we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to cre المزيد...

Get to know the team:At Grabber Technology Solutions (GTS) we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to cre المزيد...

Get to know the team:At Grabber Technology Solutions (GTS) we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to cre المزيد...

Get to Know the TeamGrabber Technology Solutions (GTS) provides seamless IT experiences for all Grab employees. Our team values customer-centricity and innovation ensuring we deliver personalized IT solutions that meet evolving needs. Joining us means engaging in a collaborative and i المزيد...

Job SummaryQuality assurance for customer service involves processes and techniques designed to monitor assess and improve the quality of customer interactions and experiences. Ensuring highquality customer service is essential for customer satisfaction retention and building a positi المزيد...

Job Summary:The monitoring support is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal service teams including Service Delivery Manager Technical Support Technical Account Managers Part المزيد...

We SummitNext Technologies Sdn. Bhd. are a BPO and Technology Solutions provider where innovation meets excellence. As we continue our rapid expansion we are on the lookout for passionate and driven individuals to join our team as Customer Service Executive (Mandarin/Cantonese Speaker المزيد...

Get to Know the TeamGrabber Technology Solutions (GTS) provides seamless IT experiences for all Grab employees. Our team values customercentricity and innovation ensuring we deliver personalized IT solutions that meet evolving needs. Joining us means engaging in a collaborative and in المزيد...

As the Product Specialist your primary responsibility will be to make outbound calls to potential customers nurturing leads and converting them into sales opportunities. You will be responsible for delivering persuasive sales pitches handling objections and effectively communicating t المزيد...

As the Product Specialist your primary responsibility will be to make outbound calls to potential customers nurturing leads and converting them into sales opportunities. You will be responsible for delivering persuasive sales pitches handling objections and effectively communicating t المزيد...

Get to Know the TeamGrabber Technology Solutions (GTS) provides seamless IT experiences for all Grab employees. Our team values customercentricity and innovation ensuring we deliver personalized IT solutions that meet evolving needs. Joining us means engaging in a collaborative and in المزيد...

Get to Know the TeamGrabber Technology Solutions (GTS) provides seamless IT experiences for all Grab employees. Our team values customercentricity and innovation ensuring we deliver personalized IT solutions that meet evolving needs. Joining us means engaging in a collaborative and in المزيد...

Get to Know the TeamGrabber Technology Solutions (GTS) provides seamless IT experiences for all Grab employees. Our team values customercentricity and innovation ensuring we deliver personalized IT solutions that meet evolving needs. Joining us means engaging in a collaborative and in المزيد...