وظائف مركز الاتصالات في ماليزيا

Role OverviewThe Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently supporting product and service usage and maintaining strong customer relationship...

In KONE to support business performance excellence KONE Shared Services has joined forces with Finance & HR operations to form the new KONE Business Services (KBS) a one-stop shop for all business services. KBS will help drive better efficiency improving data quality and providing seamless end-to-en...

What are we looking forAn Assistant Contact Centre Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: Minimum 2 years of experience in th...

WHAT YOU WILL OWN: Onboard potential foodpanda vendors on the platform via phone call & livechat Assist the sales team on face-to-face/call training sessions with potential vendor Provide the support to the vendors to ensure they are satisfy with foodpanda Setting up relevant accounts for potential...

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall rider experience through providing feedback on SOP Process and age...

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work...

As QA Specialist your role is to act as a quality assurance specialist ensuring that processes and customer communications are of high-quality standards. You will be accountable on monitoring and improving the overall customer experience while following the set standards and high level of customer s...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Job Summary Handles outbound prospects or customer inquiries or concerns and uses company resources and contact center policies and procedures to provide complete accurate responses.Uses contact center technologies and follows processes in accordance with contact center standards to ensure contact h...

Are you ready to unleash your potentialAt Deloitte our purpose is to make an impact that matters for our clients our people and the communities we serve. We believe we have a responsibility to be a force for good and WorldImpact is our portfolio of initiatives focused on making a tangible impact on...

We are seeking a Workforce Analyst to join Keypath Education on a 6-month fixed-term contract to provide critical support during a maternity leave this role you will support the Workforce Manager to deliver insights into workforce capacity and ensure our contact center can meet student expectations...

Note: Personal belongings and electronic devices must be stored in designated lockers before entering the Highly Security Area operational area What Youll Do:This role requires working from the office as it is a hub-based position.Handle daily customers incoming and outgoing calls emailing.Perform I...

Cantonese (Hong Kong version) Language TrainerWe are looking for a dynamic and experienced Cantonese Language Trainer to support our operations by enhancing the language proficiency of our associates. The ideal candidate will deliver targeted training programs focused on conversational fluency custo...

Job Description:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when required.Escalate intricate issues or complaints to higher-level support or supervisors as needed.Develop and retain a profound understanding of the companys products services and poli...

Level 2 Technical Customer Service Representative provides advanced technical support resolves complex issues handles escalated cases and ensures customer satisfaction.Responsibilities of the Role:Advanced Technical Support: Diagnose and resolve complex hardware software and network issues providing...

SUMMARY: First point of contact to our customers you are required to have an excellent communication and coordination skills to analyse plan communicate execute and monitor the roadside assistance required by our customers. JOB RESPONSIBILITIES: Attend to incoming and outgoing communications prompt...

Are you ready to unleash your potentialAt Deloitte our purpose is to make an impact that matters for our clients our people and the communities we serve.We believe we have a responsibility to be a force for good and WorldImpact is our portfolio of initiatives focused on making a tangible impact on s...

Job Overview We are currently hiring Remote Video Interpreters to facilitate conversations between English speakers and Mandarin speakers across healthcare insurance and legal domains. This is a fully remote hourly-paid position that does not require prior experience just excellent language skills a...

Work from Home Survey Taker (Side Gig)We are looking for people who are motivated to participate in paid research across the country and local areas. Join thisWork from Home Malaysia Market Research Panel Today.You have two options when it comes to paid research : you can either take part in person...

Make cash at Home by Participating in Paid Studies - Data Entry agent - Customer Service Representative - Part-timeWe are seeking people across the country to join paid studies - Apply ASAP!We offer you the possibility to make additional income at home (remotely) and additionally to decide your own...