Leader Communications Inc

Position SummaryThe Advanced Problem Resolution (APR) Lead is responsible for overall project management of complex multi-task Tier 2 IT support operations within a large federal enterprise environment. The APR Technical Lead ensures advanced troubleshooting root cause analysis escala

Position SummaryThe Advanced Problem Resolution (APR) Lead is responsible for overall project management of complex multi-task Tier 2 IT support operations within a large federal enterprise environment. The APR Technical Lead ensures advanced troubleshooting root cause analysis escala

Position SummaryThe Contact Center Supervisor is responsible for overall project management of complex multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service quality workf

Position SummaryThe Contact Center Supervisor is responsible for overall project management of complex multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service quality workf

Position SummaryThe Program Manager provides executive leadership across Tier 1 Service Desk Tier 2 Advanced Problem Resolution (APR) USPTO Contact Center (UCC) Knowledge Management Accounts Management and Executive Support functions. This role ensures SLA compliance operational gover

Position SummaryThe Program Manager provides executive leadership across Tier 1 Service Desk Tier 2 Advanced Problem Resolution (APR) USPTO Contact Center (UCC) Knowledge Management Accounts Management and Executive Support functions. This role ensures SLA compliance operational gover

Position SummaryLCI is seeking an Information Technology Equipment & System Administration Support Specialist to provide oversight of information technology asset management (ITAM) accounts throughout various buildings. This position supports approximately 650 users across NIPR and SI

Position SummaryLCI is seeking an Information Technology Equipment & System Administration Support Specialist to provide oversight of information technology asset management (ITAM) accounts throughout various buildings. This position supports approximately 650 users across NIPR and SI

Position SummaryProvidesBaseTelecommunicationsSystem(BTS)OperationsandMaintenance(O&M) tasksinsupportofabase telephone (voice) switching system Outside Plant (OSP) and Inside Plant (ISP) Trust security clearance.Duties& ResponsibilitiesSupports inside and outside plant (ISP/OSP) tasks

Position SummaryProvidesBaseTelecommunicationsSystem(BTS)OperationsandMaintenance(O&M) tasksinsupportofabase telephone (voice) switching system Outside Plant (OSP) and Inside Plant (ISP) Trust security clearance.Duties& ResponsibilitiesSupports inside and outside plant (ISP/OSP) tasks