Supervisor – Ice Cream Sales
مدينة الكويت - الكويت
ملخص الوظيفة
- Execute sales activities for the Ice Cream product line to achieve sales targets and drive business growth.
- Lead motivate and coach drivers and helpers to improve sales performance and service quality.
- Conduct field sales visits with team members demonstrating effective selling techniques and providing on-the-job support.
- Build and maintain strong relationships with customers and resolve customer concerns promptly.
- Address customer complaints and service issues recommending corrective and preventive actions.
- Monitor sales performance analyze sales data and prepare reports for management review.
- Support the onboarding and training of new team members to ensure adherence to company standards.
- Ensure compliance with traffic regulations and report any fines accidents or delivery-related issues.
- Monitor product handling and distribution activities to minimize product damage and operational disruptions.
- Ensure compliance with health safety and environmental requirements across daily operations.
- Coordinate workforce allocation attendance leave management and manpower coverage to maintain uninterrupted operations.
- Provide input for performance appraisals and training needs of team members.
- Prepare and submit sales and operational reports to the Direct Manager.
- Perform any additional duties assigned by the Direct Manager.
- Diploma in Business Administration or a related field.
- Minimum 7 years of experience in FMCG Sales Route Sales Distribution Sales or a related field.
- Experience in supervising sales teams drivers and helpers within a fast-paced distribution environment.
- Route Sales Management
- FMCG Sales Operations
- Customer Relationship Management
- Sales Target Achievement
- Team Leadership & Supervision
- Distribution & Delivery Management
- Sales Reporting & Performance Analysis
- Retail Account Management
- Product Knowledge
- Complaint Handling & Resolution
- Microsoft Excel & Reporting Tools
- Inventory & Stock Management
- Negotiation Skills
- Problem Solving & Decision Making
- HSE Compliance & Safe Work Practices
عن الشركة
KDD is the market leader in Kuwait, producing and distributing 24 different types of dairy products, 75 different varieties of ice-cream, 27 types of natural fruit juices and fruit drinks, as well as several culinary products. KDD aims to fulfill customer’s needs by continuously intr ... اعرض المزيد