Junior IT Support

Junior IT Support

Company: Oryx Ltd.

Employment: Full-time Permanent

Reports to: Managing Partner

Department: ICT

Location: Kuwait City Kuwait

About Us

Oryx Ltd. has a global investment mandate spanning private equity venture capital public markets real estate and alternative investments. The groups primary focus is the USA and the GCC with additional exposure across the UK Europe and select global markets. It operates through specialist subsidiaries and takes a principal-led long-term approach to building and managing assets.

The Role

Reporting to the Managing Partner and working day to day with the IT Manager the Junior IT Support owns hands-on device support and onboarding/offboarding logistics across the Oryx organization. You prepare and configure laptops phones IT accounts and application access for new joiners including urgent on-the-spot cases and provide day-to-day hardware and software support across Windows Apple and Android devices.

This is a permanent role created to remove a recurring operational bottleneck: it frees senior IT to stay focused on infrastructure governance automation and AI work. It is an excellent fit for a capable self-driven fresh graduate or intern-level candidate who wants real ownership from day one and a structured path into systems administration.

Success looks like new joiners fully set up on day one device accounts and access ready; urgent requests handled calmly on the spot; accurate device and stock records; and senior IT rarely interrupted for device-level work.

Key Responsibilities

Device Setup & Support

Set up and configure Windows OS and business applications for staff across the group

Support Apple (macOS/iOS) and Android devices configuration updates and troubleshooting

Provide hardware support and troubleshooting for laptops desktops phones and peripherals

Onboarding & Offboarding

Prepare laptops phones IT accounts application access and device configurations for new joiners including urgent hiring cases

Execute onboarding and offboarding setups end to end including urgent/on-the-spot cases

Coordinate with HR on new joiner and leaver timelines

IT Supplies Procurement & Stock

Coordinate with the IT Manager on IT supplies PRs/POs documents and stock

Maintain accurate records of devices accounts and IT stock and asset inventory

Reporting & Escalation

Escalate complex infrastructure or access issues to the IT Manager and document resolutions

Track assigned work and report status on Asana

Carry out any other tasks as required by management

Attitude and curiosity are weighted above degree pedigree.

Essential

Education: Bachelors degree in Information Technology Computer Science or Computer Engineering fresh graduates and intern-level candidates welcome

Device skills: Confident hands-on setup of Windows macOS and Android devices

Troubleshooting: Hardware troubleshooting with a methodical reasoned approach able to explain why a fix works not just what to click

Independence: A self-sufficient independent operator who owns a task end to end be ready to give concrete examples

Learning: A natural proclivity to learn and visible curiosity evidence such as a home lab self-pursued certifications or side projects

English: Strong written and verbal English

We Will Train You On growth areas not filters

Active Directory DNS DHCP

Azure / Microsoft 365 administration

Basic integrations and SharePoint administration

Preferred aptitude matters more than credentials

AI tools familiarity is a strong plus ChatGPT Claude or similar

Entry-level certifications such as CompTIA A or Microsoft fundamentals

Arabic language skills working knowledge for end-user support

What We Offer

Real ownership from day one you run device support and onboarding across the group

Structured training into Active Directory Azure / Microsoft 365 and SharePoint administration

A modern tool stack and genuine appetite for automation and AI

Competitive compensation commensurate with experience

A role that grows with you this is a foundation not a ceiling

How to Apply

Complete the application form at Select Junior IT Support as the job position and reference code.

Alternatively email your CV directly to with the subject line Junior IT Support.

Only shortlisted candidates will be contacted. We appreciate all applications.

Required Experience:

Junior IC