Kerry

Line management for customer care representatives - responsible for leading, coaching and developing their capabilities Develop individual KPI for team members and analysing individual performance to target Identify and propose training platforms for skills gaps developmental plan المزيد...

Perform chemical testing on Raw Materials (RM) and Finished Goods (FG) material analysis as per SOP and sampling plans Perform chemical analysis of In-Process samples and process water samples (as per sampling plan) Conduct daily pre-operative inspection and participate in plant M المزيد...

Supervise day-to-day operations in the customer service department. Respond to customer service issues in a timely manner. Create effective customer service procedures, policies, and standards. Develop customer satisfaction goals and coordinate with the team to meet them on a ste المزيد...