وظيفة في دعم النظم في عمان

المنصب: أخصائي إدارة النظام مستوى الجهد: LTTA بدوام كامل قاعدة العمليات: عمان، الأردن تقارير الموقف إلى: قائد القدرات المؤسسية خلفية المشروع مشروع حماية الأردن هو نشاط ممول من الوكالة الأمريكية للتنمية الدولية ويهدف إلى تعزيز الوصول إلى الخدمات الأساسية وجودتها وحماية الناجين من ال المزيد...

install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and المزيد...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software to ensure security at the user l المزيد...

We are looking for a dedicated, pro-active and experienced Microsoft Dynamics 365 System Administrator to join our team in FMS. The Microsoft Dynamics 365 System Administrator primary responsibility will be to provide support for the system configuration, upgrade, security admini المزيد...

Delivery of all engineering and technical aspects of an EPC project Manages the EPC Systems Engineering budget and schedule Development and implementation of the Project Engineering Execution Plan Responsibility for system definition, field layout and flow assurance Ensures all المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

Solve large amounts of tickets, comments, and respond to users in a timely manner. Answer customer requests or inquiries concerning services, products, billings, etc. Put the customer first by remaining polite and professional at all times; keep open and interactive communication. المزيد...

Diagnose, troubleshoot and repair technical issues. Log, prioritize and manage several issues at once. Track issues and respond in good and reasonable timing. Communicate with internal HW/SW teams either via phone or email to Diagnose and fix the issues. Prepare RCA and CRF f المزيد...

Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud. As a member of a team, pursue technical problems in the enterprise space, involving broad and in-dep المزيد...

Reporting and assisting users and partners with pipeline management on a daily basis Liaising with TLS engagement teams across the region to ensure the opportunities are up to date Following up with Partners to ensure KPIs on sales credit accuracy Assisting users with unlocking o المزيد...

Help with developing content plans and attend planning meetings with stakeholders Engage with the freelance fromatters, India team, graphic design agency, brand team and marketing and other contingent workers Develop and manage relationships with internal stakeholders Managing re المزيد...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., first quality response, swarming, case documentation, customer e المزيد...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our المزيد...

Maintain a documentation system with up to date information for administrative activities, including filing of administrative documentation Provide administrative support in daily tasks related to the overall functioning of the technical units, as required Schedule internal and ex المزيد...

Creates and maintains all user accounts and access rights Receive and log problem calls or service requests with minimum delay Attempt to resolve as many problems calls or service requests on initial contact Perform tasks related to scheduled service requests, including equipment المزيد...

Working in shift system 24/7 . Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; Gather customer’s information and determine the issue by evaluating and analyzing the symptoms Create ti المزيد...

Maintain a documentation system with up to date information for administrative activities, including filing of administrative documentation Provide administrative support in daily tasks related to the overall functioning of the technical units, as required Schedule internal and ex المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...