وظيفة في معاون دعم فني أول في عمان

Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Design, develop, implement and coordinate systems, policies and procedures Ensure security of data, network access and backup systems Identify problematic ar المزيد...

Communicate with the presales department and accept site structure. Lead, communicate, and manage on-site engineers. Communicate with PM for project-related issues (PIP, deliverables, acceptance, project closure) Conduct meetings site inspection, create SRD and communicate it with المزيد...

About The Role & Team As a senior technical support specialist your main responsibility is to perform all customer applications and infrastructure support activities according to SITA standards and procedures or customer requirements as appropriate maximizing customer satis المزيد...

Lead, communicate, and manage on-site engineers. Communicate with PM for project-related issues (PIP, deliverables, acceptance, project closure) Handle PROTEI products installation, configuration, and testing. Implement ATP on-site after each installation. Provide on-site or remo المزيد...

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Track computer system issues through to resolution, within agreed time limits Properly escalate unresolved issues to appro المزيد...

Executing all installation, operation and maintenance work for all hardware and software, the field of work and the company & specialization. Diagnose faults and problems that may affect customers & devices and their software, and work to implement the necessary procedures المزيد...

Excellent English (reading, writing, and speaking) is a must Ability to confidently provide technical support and assistance to tech-savvy customers regarding software issues Experience with troubleshooting, finding solutions and support customers Experience working with ticketi المزيد...

Impressing customers by solving complex or new problems Growing your product knowledge, in breadth and depth Digging deep to discover the root causes and solutions of issues - exploring source code, databases, logs, and traces Answering the same questions over and over again Pro المزيد...

About the job Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes? Does this sound like you? Your friends and family call you المزيد...

Astronomical IT is looking for a skilled Technical Support Specialist to work with us in a full-time position. Astronomical IT is a technology startup in Amman with a focus on sophisticated technology solutions for the international market. Working for Astronomical IT will be the المزيد...

- تقديم خدمات الدعم واستكشاف الأخطاء وإصلاحها لعملاء تخطيط موارد المؤسسات (ERP) لدينا. - على دراية بوحدات تخطيط موارد المؤسسات (ERP) الأساسية للمبيعات والشراء والمخزون والمحاسبة. - العمل بشكل وثيق مع الفريق لفهم وظائف برنامج تخطيط موارد المؤسسات (ERP) وتحديد المشكلات. - توفير مستوى ع المزيد...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software to ensure security at the user l المزيد...

IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person المزيد...

Creates and maintains all user accounts and access rights Receive and log problem calls or service requests with minimum delay Attempt to resolve as many problems calls or service requests on initial contact Perform tasks related to scheduled service requests, including equipment المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem.

Evaluates system potential by testing compatibility of new programs with existing programs. Evaluates expansions or enhancements by studying work load and capacity of computer system. Achieves computer system objectives by gathering pertinent data; identifying and evaluating optio المزيد...

Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Troubleshoot and resolve issues with software or hardware. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Sup المزيد...

Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system Prov المزيد...

This role is the highest-level customer support engineer we have - our tickets cannot be elevated above you. The problems are complex. The solutions might be configuration, database-level, or even code-level. Trilogy takes pride in its customer support quality and makes sure customer المزيد...

Excellent knowledge in Helpdesk support. Good knowledge in Switching & Routing with different venders such Cisco, HP, Juniper... Good knowledge in Windows Servers , manage users via active directory and build security by group policy management. Managing windows hyper V deplo المزيد...