وظيفة في Maintenance Support في عمان

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., first quality response, swarming, case documentation, customer e المزيد...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our المزيد...

Installing and configuring computer hardware, software, systems, networks, printers, and scanners Conduct daily review on open incidents. Repairing and replacing equipment as necessary Follow up on IT purchasing procedure to avoid delays & errors in related processes. Mai المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed المزيد...

Support specialists are responsible for reviewing and solving computer network and hardware problems for a business. They can work in a variety of industries to provide general support to a company's employees, or they can work at a technology or software as a service (SaaS) co المزيد...

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing Improvement Proposals. You will make improvement recommendations based on your deep dive findings المزيد...

Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of th المزيد...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you . We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, o المزيد...

Traveling to client locations for equipment inspection. Inspecting equipment and conducting routine maintenance. Servicing and replacing old or faulty equipment. Troubleshooting equipment malfunctions. Removing old equipment and installing new machines. Proving technical suppor المزيد...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our المزيد...

Wanted to report it without changing it to Sunnah System manager The nobility in the system of governance in the administration - Action on Establishment and Evaluation of Application Management - Guaranteed implementation of the correct method and non-existence of possible errors المزيد...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed المزيد...

As the Brand & Communications Support within Clients and Markets, your role is to work closely with the Brand and Comms team lead, to plan, manage and execute proactive and innovative publicity campaigns and initiatives to support PwC’s efforts in both internal and external المزيد...

خبرة 2-3 سنوات في مجال الشبكات أمر لا بد منه (الإضافة ليست ميزة) معرفة ممتازة في دعم مكتب المساعدة. معرفة ممتازة في التبديل والتوجيه مع بائعين مختلفين مثل Cisco وHP وJuniper... معرفة ممتازة بخوادم Windows وإدارة المستخدمين عبر الدليل النشط وبناء الأمان من خلال إدارة سياسة المجموعة. إ المزيد...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues. Act internally as a customer advocat المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

] Good knowledge of technology, following up on all new developments, and the ability to explain and interpret updates for various equipment. Keep up with all that is new in terms of technological developments and updates. Good communication using phone or email. Logical thinkin المزيد...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients computers via remote access. Traveling to clients office or server location. Installing new hardware, software, and networking systems. Diagnosing المزيد...