Security Manager Movenpick Hotel Amman

Responsibilities:

To oversee and manage all security operations within the hotel ensuring the safety and security of guests Heartists visitors hotel assets and property. The Security Manager is responsible for maintaining a safe environment implementing security procedures managing the Security team and ensuring compliance with hotel Accor and applicable legal requirements.

Security Operations

• Oversee and manage the daily operations of the Security Department ensuring effective security coverage across all hotel areas including guest areas back-of-house areas entrances parking areas and other critical locations.
• Ensure the safety and security of guests Heartists visitors contractors hotel assets and property.
• Conduct regular security inspections and patrols to identify prevent and address potential security risks.
• Ensure proper implementation of access control visitor management and other security procedures.
• Monitor CCTV and other security systems ensuring appropriate and timely responses to identified incidents.
• Ensure all security equipment and systems are properly maintained and operational.
• Respond promptly and professionally to guest and Heartist security concerns.
• Handle sensitive and confidential security matters with discretion.

Team Leadership & Performance

• Lead supervise and motivate the Security team ensuring professional performance and adherence to departmental standards.
• Monitor team performance attendance discipline and compliance with security procedures.
• Provide regular briefings coaching and guidance to Security Heartists.
• Participate in training sessions provided by the hotels People & Culture Department.
• Ensure the Security Department maintains the required service and operational standards reflected in Heartist engagement and colleague surveys.

Emergency Crisis & Incident Management

• Lead the hotels response to security incidents emergencies and crisis situations.
• Thoroughly understand and maintain all emergency response plans crisis management plans and required immediate actions.
• Develop implement and continuously review training related to Fire & Evacuation Response Plans including practical firefighting exercises.
• Develop and maintain appropriate emergency response procedures and contingency plans.
• Ensure all incidents are properly investigated documented and reported to management.

Government & Regulatory Compliance

• Liaise with government authorities police Civil Defense and other relevant authorities when required.
• Maintain up-to-date knowledge of applicable local security safety and regulatory requirements.
• Ensure compliance with hotel Accor departmental and applicable legal requirements.
• Maintain and regularly review all Security Department Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs).

Risk Management & Continuous Improvement

• Conduct regular security risk assessments and recommend appropriate corrective and preventive measures.
• Identify opportunities to improve security standards procedures and operations.
• Submit written recommendations to management regarding the development and improvement of the Security Department.
• Review security procedures regularly and ensure they remain effective and aligned with operational requirements.
• Participate as a permanent member of the Health & Safety Committee and attend relevant Health & Safety meetings.

General Responsibilities

• Follow all hotel and departmental policies and procedures.
• Follow all applicable Health & Safety hygiene and sanitation policies.
• Maintain accurate security records logs reports and documentation.
• Perform any other duties and responsibilities as assigned by management.

Qualifications :

Qualifications:

• Bachelors degree or relevant diploma in Security Management Law Criminology Law Enforcement or a related field is preferred.
• Minimum 3 years of Security experience including at least 2 years in a Security Management or supervisory role. Previous experience in a hotel environment is a must.
• Strong knowledge of security procedures risk management emergency response and crisis management.
• Good knowledge of local security regulations and government authority requirements.
• Good command of English is a must.
• Occupational Health & Safety certification is highly regarded.
• Ability to work effectively in a multinational and multicultural environment.
• Strong leadership communication decision-making and problem-solving skills.
• Ability to remain calm and effective under pressure and during emergency situations.
• Fire Safety certification is preferred.
• First Aid certification is preferred.

Remote Work :

No

Employment Type :

Full-time