Front DeskReception Agent
موقع الوظيفة:
الراتب شهرياً:
تم النشر:
آخر موعد للتقديم:
عدد الوظائف الشاغرة:
ملخص الوظيفة
Reporting to the Director Front Office and Assistant Front Office Manager(s) responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional friendly and engaging service.
Greet check in and settle guest accounts while ensuring all service standards are followed.
Maintain accurate records of daily transactions and cash handling which includes currency exchange and balancing a float.
Handle guest requests questions and concerns effectively and promptly.
Promote a professional team environment.
Follow department policies procedures and service standards.
Performs any and all other tasks assigned by management.
Upholds the highest standard of internal and external customer service at all times.
Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
Follows all policies and procedures ascertained by the hotel.
Qualifications :
Proficient in the English Language (verbal & written) second language is an asset.
Previous experience and knowledge of Property Manager is an asset.
Required knowledge of Windows Office Suite.
Must be able to handle multiple tasks in a dynamic fast-paced environment
Ability to focus attention on guest needs remaining calm and courteous at all times.
Strong interpersonal and problem solving abilities
Able to stand for long periods at least 8 hours per shift
Additional Information :
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- خدمة العملاء
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- مكتب الإستقبال
- خدمات النزلاء
- Cash Handling
- Phone Etiquette
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
