Business Support Assistant Front Office

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.

ABOUT WFP

The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.

At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.

WHY JOIN WFP

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive diverse and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The United Nations Country Team (UNCT) in Jordan has initiated the development of the United Nations Cooperation Framework (UNCF) which will define the collective contribution of the UN system to Jordans national development priorities over the next programming cycle. The process builds on the findings of the Country Analysis and identifies several areas of collective cooperation where the United Nations can provide strategic value and technical support.

Within this process WFP is expected to play an active role across several thematic areas particularly in those linked to food security food systems transformation social protection digital innovation resilience and economic inclusion. WFP contributes directly to the proposed areas of cooperation on Food Systems Social Protection Economic Growth Environment and Digitalization while also supporting broader UN reform objectives through active engagement in inter-agency coordination mechanisms.

As part of the evolving UN Reform agenda and the strengthened role of the UN Country Team under the Resident Coordinator system WFP Jordan seeks to enhance staff awareness and engagement on UN Reform priorities strengthen internal coordination mechanisms and support management participation in Cooperation Framework consultations and Result Group discussions.

Particular focus will be placed on supporting WFPs engagement in:

1. Food Systems Transformation

2. Result Group 3 (RG3) Coordination

3. UN Reform Information Dissemination

4. Coordination and Consultation Processes

To support these efforts WFP seeks a Business Support Assistant (BSA Level 2) who will provide dedicated coordination administrative information management and stakeholder engagement support to management throughout the Cooperation Framework development process and related UN coordination activities.

ACCOUNTABILITIES/RESPONSIBILITIES:

Coordination and Administrative Support:

Support the Country Director Deputy Country Director and designated focal points in coordinating WFPs participation in UN Cooperation framework -related activities.

Maintain and update action trackers workplans timelines and monitoring tools related to the Cooperation Framework process.

Schedule meetings consultations and bilateral engagements with UN agencies and government counterparts.

Prepare meeting invitations agendas and logistical arrangements.

Record and disseminate meeting minutes action points and follow-up requirements.

Monitor deadlines and support timely submission of inputs from relevant WFP units.

Support the preparation and dissemination of internal communication materials related to UN Reform and the Cooperation Framework process.

Infromation and Knowledge Management:

Establish and maintain an organized electronic filing system for all relevant documents.

Ensure key documents reports presentations and meeting records are properly archived and accessible.

Support preparation of periodic progress updates and briefing notes for management

Assist in developing briefing packages presentations fact sheets and informational products for staff.

LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR

1. Leads by Example with Integrity:

Upholds WFP values principles and ethical standards.

Promotes respect inclusion and diversity in the workplace.

Remains focused and composed under pressure.

Demonstrates humility continuous learning and openness to feedback

2. Drives Results and Delivers on Commitments:

Takes accountability for assigned responsibilities and deliverables.

Seeks guidance and support when required.

Adapts effectively to changing priorities and operational needs.

3. Fosters Inclusive and Collaborative:

Promotes teamwork and collaboration.

Shares information ideas and lessons learned openly.

Provides constructive feedback and values different perspectives.

Listens actively and contributes positively to team discussions.

4. Applies Strategic Thinking:

Understands and supports WFPs mission and strategic direction.

Demonstrates curiosity and openness to innovation.

Uses available information and data to support decision-making.

Considers the broader impact of actions and decisions.

5. Builds and Maintains Sustainable Partnerships:

Interacts professionally with internal and external stakeholders.

Collaborates effectively to achieve common objectives.

Contributes to positive working relationships across teams and partners.

DELIVERABLES AT THE END OF THE CONTRACT:

The incumbent will contribute to:

Updated Cooperation Framework action tracker.

Meeting minutes and follow-up logs.

Repository of UN Reform and UNSDCF-related documents.

Coordination support for webinars and staff engagement activities.

Consolidated reports from consultations meetings and RG3 discussions.

Monthly progress summaries for management.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education: Completion of secondary school education. A post-secondary certificate in Business Administration Public Administration International Relations Social Sciences Communications or a related field is desirable..

Experience:

Experience organizing meetings workshops and stakeholder engagement activities.

Experience working with UN agencies NGOs government institutions or development partners is an advantage.

Familiarity with UN coordination mechanisms is desirable.

Knowledge & Skills:

Strong organizational and planning skills.

Excellent drafting and note-taking abilities.

Strong interpersonal and communication skills.

Ability to manage multiple tasks and priorities.

Proficiency in Microsoft Office applications Teams SharePoint and other collaboration tools.

Attention to detail and ability to work under tight deadlines.

Languages: Fluency in both English and Arabic

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:

NO FEE DISCLAIMER

The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email LinkedIn or any other channel.

• We strongly recommend that your Workday profile is accurate and complete and that all sections are filled in including your employment history academic qualifications language skills and UN grade (if applicable). Once your profile is completed please apply and submit your application.

• If you experience technical issues while submitting your application you may contact us at . Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage the only required documents are your CV and Cover Letter. Additional documents (passport certificates recommendation letters etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.