وظيفة مهندس دعم تكنولوجيا المعلومات في الأردن

Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud. As a member of a team, pursue technical problems in the enterprise space, involving broad and in-dep المزيد...

About the job LKD Technologies is a company with 20 years’ experience in the Educational Technologies sector. We are looking for a highly effective Technical Computer Engineer to fulfill a technical and support position in the company for various IT solutions and networki المزيد...

Ensure the integration and support of the Configuration Management process to the other ITIL processes such as Incident, Problem, Change, Release. Plan, manage and control the Configuration Management Database (CMDB) to ensure the accuracy of configuration data and proper rep المزيد...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic المزيد...

Lead, communicate, and manage on-site engineers. Communicate with PM for project-related issues (PIP, deliverables, acceptance, project closure) Handle PROTEI products installation, configuration, and testing. Implement ATP on-site after each installation. Provide on-site or remo المزيد...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic المزيد...

The ideal candidate will be responsible for configuring and troubleshooting the customers desktop or laptop computer, and also resolve our customers' technical issues. Responsibilities Reproduce customer environment and run tests Manage and address electronic tickets effic المزيد...

Microsoft Office: Ability To Utilize Advanced Office Suite Products Such As Word, Excel, PowerPoint, Teams, And SharePoint. Able To Effectively Express, Transmit, Understand, And Interpret Complex Information And Ideas Verbally And In Writing. Able To Make Rational Decisions Based المزيد...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ser المزيد...

About the job Description Amazon Payment Services is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to mak المزيد...

Handling customer tickets, deeply analyze them in coordination with other company departments. Projects implementation locally and overseas. Installation, configuration and management of operating systems, Windows and Linux. Installation, configuration and management of data base المزيد...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either tec المزيد...

Communicate with the presales department and accept site structure. Lead, communicate, and manage on-site engineers. Communicate with PM for project-related issues (PIP, deliverables, acceptance, project closure) Conduct meetings site inspection, create SRD and communicate it with المزيد...

Act as the first point of contact with the customer and take ownership of customer reported issues and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolv المزيد...

out the job Junior Position Skill Set: High-level knowledge of commonly used software, hardware and applications Good working knowledge on Windows 10 and 11 and Ubuntu will be an added advantage Strong oral communication skills (both in English and Arabic) to gather information المزيد...

Installation & Maintenance of all kinds of IP and Analogue Telephony services Adding telephony features and first level programing Replacing telephony & cabling faulty equipment. Attending user calls for phones and related network. Patching and un-patching structures cab المزيد...

Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud. As a member of a team, pursue technical problems in the enterprise space, involving broad and in-dep المزيد...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic المزيد...

Positively represent Microsoft and communicate with corporate customers via telephone, email, Skype in regard to finding solutions for technical problem identified in Microsoft products. As a member of a team, pursue technical problems, involving broad and in-depth product knowledge b المزيد...

Acting as first point of contact with the customer for open cases. Providing the customer with known workarounds and resolutions. Installing and activate Globitel products inside and outside Jordan. Telecommunication, Computer Engineering or any relevant degree SQLinstallation an المزيد...