وظيفة في مهندس دعم تكنولوجيا المعلومات في عمان

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technica المزيد...

Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service to provide in-depth technical support for complex escalated problems identified in Microsoft software products or services and manage relationships with those cu المزيد...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic المزيد...

مهندس دعم التكامل الأول، Amazon Payments Services أكثر من سنة من تطوير البرمجيات، أو أكثر من سنة من الخبرة في الدعم الفني تجربة استكشاف الأخطاء وإصلاحها وتصحيح الأنظمة التقنية المزيد...

You will represent Microsoft in front of the customer and our delivery partners and resolve technical issues involving Microsoft products and services. Act as a technical focal point in relationships with other companies. Exhibit leadership through personal responsibility, account المزيد...

ETIC، مهندس الدعم الفني لـ Microsoft Dynamics 365 FinOps - مساعد أول - خبرة لا تقل عن 3-7 سنوات في العمل مع Dynamics 365 FinOps في دور الدعم أو التطوير. فهم قوي لتطبيقات Azure Logic وتشخيصات LCS والتقنيات الأخرى ذات الصلة. خبرة مثبتة في إصلاح الأخطاء وتتبع المشكلات واستخدام أدوات تصحي المزيد...

Creates and maintains all user accounts and access rights Receive and log problem calls or service requests with minimum delay Attempt to resolve as many problems calls or service requests on initial contact Perform tasks related to scheduled service requests, including equipment المزيد...

Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Troubleshoot and resolve issues with software or hardware. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Sup المزيد...

Implement minor physical repairs to all needed IT equipment, Work on minor bug fixes, and solve software issues. Support physical elements of remote repair as needed. Provide escalation support for the MSP for onsite equipment issues and other issues requiring knowledge of CRDF المزيد...

Perform software distribution updates, server patches, scripting, testing and support Perform 1st and 2nd level desktop troubleshooting and end-user support in conjunction with the Information Technology Assistants Assists in maintaining the availability of Internet, VPN connectivi المزيد...

للحفاظ على مستوى خدمة عالٍ وأداء المعدات والأنظمة في غرف الفعاليات. حافظ على التوفر العالي كلما كان الدعم مطلوبًا. يجب إجراء اختبار الوظائف الكامل قبل أي وظيفة ويتم تسليمه إلى المسؤول أو المنظم. دعم الضيوف في توصيل أجهزتهم بالبنية التحتية AV الحالية. للتنسيق مع طلبات الطرف الثالث أو المزيد...

Implement minor physical repairs to all needed IT equipment, Work on minor bug fixes, and solve software issues. Support physical elements of remote repair as needed. Provide escalation support for the MSP for onsite equipment issues and other issues requiring knowledge of CRDF Gl المزيد...

Install and configure computer hardware, software, systems, networks, and printers troubleshoot system and network problems, diagnosing and solving hardware or software faults and respond in a timely manner to service issues and requests. Support the roll-out of new applications. المزيد...

Provide fast and effective quality IT supports to all system users against agreed Service level agreement and Operational Level Agreement. Ensure strict adherence to P&Ps and prompt closure of audit findings. Follow Incident Management Process and use the formal Service Manage المزيد...

Enabling products and services based on business demands. Be a focal point of contact for all Digital and Technology needs for business stakeholders. Be very well versed in application systems which covers Point of Sale solutions and backend business applications Supporting the da المزيد...

Providing 1st and 2nd line support to all the IT systems and services provided and used by Careem including Call Center. Log and track all incidents via the ITSM tool (Jira) and follow the incident management process. Working on escalated Incidents from the IT Service Desk and ensu المزيد...

Initiate systems and network troubleshooting and monitoring, and replace defective components as needed Support in the opening, closing and renovation phases of stores Ensures technical equipment is running and being maintained properly Install and configure specified software pa المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Guiding employees through a series of actions to resolve a problem. Following up with emp المزيد...

Meeting with the IT Manager to discuss system needs. Designing and installing computer hardware configurations. Installing software and networking systems. Troubleshooting network and software issues. Installing high-level software security systems. Training staff on newly inst المزيد...

Providing 1st and 2nd line support to all the IT systems and services provided and used by Careem including Call Center. Log and track all incidents via the ITSM tool (Jira) and follow the incident management process. Working on escalated Incidents from the IT Service Desk and ensu المزيد...