وظائف رئيس عمليات الخدمة في الأردن

DescriptionPOSITION SUMMARYAnswer record and process all guest calls requests questions or concerns. Contact appropriate individual or department to resolve guest call request or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify a...

The roleThe Head of IT Service Management is accountable for leading IT service management practices across Group IT and ensuring that internal teams and external vendors consistently operate against agreed ITIL-based frameworks controls and performance role leads the ITIL practice leads and owns th...