وظيفة مشرف خدمة النزلاء في الأردن

To have a thorough knowledge of all the prices, dates, time, and description of the latest events, activities, and facilities that will be provided to the incoming guests and update the staff members on the same To plan the daily agenda that includes the duties that need to carried المزيد...

Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively. Assist all guests with disabilities and resolve all informational and directional queries from guests, train staff in all guest services and handle all cash المزيد...

Monitor all check in of guests and administer all complaints and requests and ensure effective resolution of same. Manage all special requests and monitor all guest special requests and provide wake up calls to all guests. Greet all customers on phone pleasantly and transfer call المزيد...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are المزيد...

 Be the warm welcome that kicks off a memorable guest experience  Acknowledge IHG Rewards Club members and returning guests, in person or on the phone  Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay   المزيد...

To greet and create an environment where the guests will be welcomed in an appropriate manner and provide orientation to the guests related to suites and cabins and direct them to their rooms by providing assistance in handling their luggage and ensuring that all their requests are المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all المزيد...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all المزيد...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are المزيد...

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff i المزيد...

يجب أن يكون لديك خبرة في استخدام الأنظمة الآلية (مثل أنظمة معلومات إدارة الغذاء بالجيش AFMIS ومتاجر النظام الإلكتروني للاستلام والطلب الإجمالي للكفاف) لطلب العمليات الغذائية وإصدارها وجردها وتخطيطها يوميًا. مسؤول عن الاستخدام السليم والمحاسبة وحماية جميع الممتلكات المقدمة من الحكوم المزيد...

Participate in the review of training materials used in Cabin Crew service training courses and assist in the production and amendment of any service-related training materials. Ensure that all related documented standard practices are in line with corporate policy, legal and servi المزيد...

b Description Provide a warm welcome to the guests, and oversee VIP arrivals and departures. Keeps an updated record of the guests’ information in the system and handle complaints and concerns. Deal effectively with any guest comments and or / complaints taking full owne المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

What is in it for you? Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social المزيد...

Reviewing and approving all training materials used in service training courses as well as ensuring that best utilization of qualified instructors is being done. Determining changes and enhancements to current Cabin Crew service training curriculum. Ensuring all Cabin Crew are rec المزيد...

The Guest Experience Specialist’s primary functions include:  Provide a signature guest experience through outstanding customer service and by advancing our Guest Experience Standards.  Help guests by providing general information about the Botanical Garden, including orien المزيد...

Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively l المزيد...