وظيفة في Guest Service في عمان

Monitor all check in of guests and administer all complaints and requests and ensure effective resolution of same. Manage all special requests and monitor all guest special requests and provide wake up calls to all guests. Greet all customers on phone pleasantly and transfer call المزيد...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are المزيد...

To have a thorough knowledge of all the prices, dates, time, and description of the latest events, activities, and facilities that will be provided to the incoming guests and update the staff members on the same To plan the daily agenda that includes the duties that need to carried المزيد...

Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively. Assist all guests with disabilities and resolve all informational and directional queries from guests, train staff in all guest services and handle all cash المزيد...

 Be the warm welcome that kicks off a memorable guest experience  Acknowledge IHG Rewards Club members and returning guests, in person or on the phone  Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay   المزيد...

To greet and create an environment where the guests will be welcomed in an appropriate manner and provide orientation to the guests related to suites and cabins and direct them to their rooms by providing assistance in handling their luggage and ensuring that all their requests are المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all المزيد...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all المزيد...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are المزيد...

Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check المزيد...

About the job Job NumberJob CategoryFood and Beverage & CulinaryLocationThe St. Regis Amman, 5th Circle Shafiq Al Hayek Street, Amman, Jordan, Jordan VIEW ON MAPScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeNon-Managemen tPosition SummaryOur jobs aren’t j المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

Reviewing and approving all training materials used in service training courses as well as ensuring that best utilization of qualified instructors is being done. Determining changes and enhancements to current Cabin Crew service training curriculum. Ensuring all Cabin Crew are rec المزيد...

Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively l المزيد...

Administer check in of all guests and maintain record of all special requests at time of arrival. Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services at e المزيد...

Participate in the review of training materials used in Cabin Crew service training courses and assist in the production and amendment of any service-related training materials. Ensure that all related documented standard practices are in line with corporate policy, legal and servi المزيد...

Administer check in of all guests and maintain record of all special requests at time of arrival. Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services at e المزيد...

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, reco المزيد...