وظيفة في Dotcom في Albert Town

Manage Content teams, responsible for maintaining SLA's, daily flow, scheduling, etc Handling queries and escalations from agents, ex. with systems and tools, and clarifying policy guidelines. Oversee delivery of first class customer support through email, phone and chat for m المزيد...

Manage effective communication wi candidates and set expectations throughout the process to provide for seamless experience br Execution - Enabling and educating hiring managers on the recruitment process and ensure that the experience for both candidates and hiring managers is sea المزيد...

Build and manage a team of 5-7 applied scientists Design, implement and evaluate ML models Work on large-scale datasets, creating scalable, robust and accurate ML based systems Collaborate closely with engineers to drive systems from prototyping to production level Collaborate w المزيد...

Supports human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information. Substantiates applicants’ skills by administering and scoring tests. Schedules examinations by coordinating appointments. Welcome المزيد...

Must be fluent in English in written and verbal communication. Must have minimum 6+ months of Contact Center/ BPO experience in English Voice Support. Must be 18 years of age or older. Minimum qualification of high school (Tawjihi) -Passed. Must be flexible with all shifts inclu المزيد...

Manage day-to-day operations of a team of team managers and Associates including logistics, resource/equipment planning, staffing, quality control, and reporting Oversee the hiring & training of new team members and support their development Ensure productivity is maximized th المزيد...

Reviewing software requirements and preparing test scenarios. Executing tests on software usability. Analyzing test results on database impacts, errors or bugs, and usability. Preparing reports on all aspects related to the software testing carried out and reporting to the design المزيد...

Working with companies and government agencies to research and solve problems and develop policies and procedures that comply with current legislation. Analyzing, evaluating, developing, and implementing new control systems that optimize operations or utilize new technologies. Rec المزيد...

Supervise, coach and train analysts and programmers Assess system capabilities and undertake feasibility studies that include financial considerations and time lines Create workflow diagrams, explore alternative solutions, write programs Comply with university standards for produ المزيد...

Meet and exceed quarterly/yearly set goals to ensure overall business growth for assigned customers (interactions, revenue, gross profit and other values related to type, services used and customer size, cross-sell and up-sell activities of products/services, managing RFPs, price ne المزيد...

Work with Product managers, Business Analysts, and developers to develop intuitive and engaging experiences. Understand end-user needs and business objectives. Develop and implement design practices to ensure a high standard of experience across multiple platforms. Design the UI المزيد...

Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present stat المزيد...

Sell online English courses for children Communicate with customers who passed the trial lesson, and “bring” customers to the Payment (whatsapp, email and phone). Record clients for a trial session, assign the day and time of the trial session. Execute existing busines المزيد...

Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual المزيد...

Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-making Understand and report to your team and senior management on business performance Ensure delivery of regular reports on time and without error المزيد...

Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present stat المزيد...

Proven ability to leverage analytics and quantitative methods to break down ambiguous problems and come up with recommendations Growth mindset and excited to work on a variety of functional areas Entrepreneurial and not afraid to be hands-on on the work Experience working in a fa المزيد...

Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present stat المزيد...

Apply your expertise in quantitative analysis, data mining, and the presentation of data to identify opportunities for business improvements and support your recommendations Own end-to-end project or roll out new experiments to validate in-market impact of an initiative within Part المزيد...

Analyze contact volume patterns by campaigns, contact groups, queues, and agents’ skillsets Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat, and future additional channels Utilize workforce management software to forecas المزيد...

Take ownership of analytical projects end to end from extracting and exploring data, generating hypothesis, building a structured analysis, and rigorously evaluating methods and results Provide analytical and valuable insights for decision-making support for key projects and manage المزيد...

Proven ability to leverage analytics and quantitative methods to break down ambiguous problems and come up with recommendations Growth mindset and excited to work on a variety of functional areas Entrepreneurial and not afraid to be hands-on on the work Experience working in a fa المزيد...

Take ownership of analytical projects end to end from extracting and exploring data, generating hypothesis, building a structured analysis, and rigorously evaluating methods and results Provide analytical and valuable insights for decision-making support for key projects and manage المزيد...

We are looking for a Mobile designer (independent contractor) that will work closely with the mobile product teams of multiple clients. Your primary goals will be to design the next generation of mobile websites, apps and other mobile interfaces across multiple platforms such as iOS, المزيد...

Support the High Volume and Individual Role recruitment process ensuring an outstanding candidate experience. Analyze and implement process improvements. Provide first-class recruiting support for internal customer groups throughout the full recruiting process Updating candidate المزيد...

Create strong collaboration with IT, People, and Global Services partners to gather business requirements and provide solutions to improve the business Design and implement solutions empowering end-users to be self-reliant Develop and build BI tools to help greater maximize the Pe المزيد...

Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and o المزيد...

Proven ability to leverage analytics and quantitative methods to break down ambiguous problems and come up with recommendations Growth mindset and excited to work on a variety of functional areas Entrepreneurial and not afraid to be hands-on on the work Experience working in a fa المزيد...

Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present stat المزيد...

Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and o المزيد...