وظيفة في خدمة العملاء في عمان

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a المزيد...

Handling ZenHR onboarding projects within the required SLA across the MENA region. Educate customers on the customer journey and what to expect during the implementation and on-boarding. Help ZenHR customers set-up their accounts, populate their data, apply their policies and educ المزيد...

We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications. In order to provide the appropriate level of focus for each and every customer, CSMs المزيد...

Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the teams processes and tasks are carried out efficiently. Managing financ المزيد...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are المزيد...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are المزيد...

Provide Service Operations support to external customers in accordance with the terms of the customer contract and SLAs To ensure the correct functioning and maintenance of systems and products serviced by Service Operations Act as the customer SPOC and co-ordinate the scheduling المزيد...

The Customer Experience team is the voice of our customers and the main driver of change. You’ll be working closely with customers and interacting with them on a daily basis. Your main job will include: Using all available resources to investigate, validate, and escalate root المزيد...

مدير نجاح العملاء مؤهلات: درجة البكالوريوس في إدارة الأعمال، أو علوم الكمبيوتر، أو مجال ذي صلة؛ يفضل درجة الماجستير. فهم قوي لتقنيات واتجاهات وتطبيقات الذكاء الاصطناعي. مهارات الاتصال والعرض والتعامل مع الآخرين استثنائية. سجل حافل في بناء العلاقات مع العملاء والحفاظ عليها. القدرة عل المزيد...

About the job Company Description InfoSeed is a cloud communications platform founded in 2020 that offers a suite of Cloud Communications Solutions, enabling developers and enterprises to communicate with customers worldwide. We currently serve over 500 customers, including rap المزيد...

Proactive interactions with customers through email, phone, online presentations, and in-person meetings. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Contribute to the design of customer journeys. Contribute t المزيد...

Assist in achieving the Department's targets by developing good relationships with existing & potential clients through continuous field visits and other PR tools, servicing the existing customers and growing the sales of the Department. This also include following up all the المزيد...

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele . Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Curren المزيد...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica المزيد...

Collaborate with stakeholders across the marketing unit to understand business challenges, goals and data landscape Identify opportunities and implementing data solutions to drive the analytical capabilities of the Customer Base Management unit Collect, import and clean data from المزيد...

Responsible for the leadership and development of a successful team that incorporates new initiatives, efficiencies and technologies as appropriate while keeping the team motivated and enthusiastic and looking forward to achieve their target and the business objective. Management o المزيد...

Develop client portfolios Improve and sustain business growth Use data collection and analysis to improve the customer experience Train customer support representatives Implement specific strategies for both sales and customer service

Handling onboarding projects within the required SLA across the MENA region. Educate customers on the customer journey and what to expect during the implementation and on-boarding. Help customers set-up their accounts, populate their data, apply their policies and educate their em المزيد...

A very friendly and relaxed work environment, with flexible hours, A world-class team that you can learn a lot from, Attention to your personal and professional growth, Competitive compensation, Transparency across the company, A team that often has interesting, entertaining, e المزيد...

Answer customers’ calls, answer their questions and help with their inquiries. Resolve product or service problems by clarifying the customer’s complaint: determining the cause, selecting the best solution, following up to ensure resolution. Recommend potential product المزيد...