وظائف في Courteous Service في العقبة

Planning & Organizing:Awareness of local activities and recreation optionsBe fully aware of the daily information and activities both in the hotel and locally.Check Hotel status including occupancy functions groups VIPs.Review log book verify outstanding and follow up pending. Identify if any specia...

Must be thoroughly familiar with all Mvenpick corporate and local Operational Standards and ensure they are followed. Must assist all the guests with their needs and enquiries according to our hotel standards in order to ensure guest satisfaction under the control of the Front Office Manager in the...

Under the guidance and supervision of the Front Office & Residence Manager and / or the Guest Relations Manager and within the limits of the established Mvenpick Hotels & Resorts policies and OSM (Operational Standards Manual) his/her responsibilities are to ensure all guests are given a personalize...

Review and update LogbookCheck equipmentBe Smart well groomed and maintain a friendly and cheerful disposition all the timesOversee the day to day operationsReport regularly on happening to Supervisors / Night Manager (if on shift).Monitor Employees performance/ CoachingFire ProcedureFirst Aid Proce...

Attends regular training sessions in line with the departmental P&P i.e. guest care product knowledge grooming standards up-selling etc.Works as per instructions from the immediate Supervisor and as per duty shifts i.e. basic cleaning work polishing equipment table setting collects materials / goods...

Operations:Prepare for daily arrivals in terms of room allocation amenities and special requests of guests.Announce VIP rooms to Housekeeping and F&B departmentsEnsure VIP rooms are ready checked and all in order prior arrivalAttend management morning briefing if needed/requestedTake responsibility...