وظيفة مساعد مدير مركز الاتصال في الأردن

Answer the calls received from the affected population with respect and professionalism and provide relevant information to all callers by answering their questions/inquiries thoroughly, and allocate enough time for each call; Manage requests and grievances from the affected p المزيد...

A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required. Experience managing a call centre or similar is desired. Strong background in protection is desired; Relevant experience in a multicultu المزيد...

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and producti المزيد...

To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by convert المزيد...

مدير عمليات مركز التمويل والتسليم القيم والسلوكيات والمواقف خبرة في ذكاء الأعمال ونمذجة Power BI والصيانة معرفة عالية بتكنولوجيا المعلومات، تشغيل مريح وتعلم أنظمة جديدة القدرة على الاتصال بشكل فعال مع كبار أصحاب المصلحة والفرق الفنية - الإلمام بنمذجة البيانات وأدوات التخطيط القدرة المزيد...

We are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the cal المزيد...

An e-marketing company is looking for female employees to serve clients. Required qualifications: - High communication skills over the phone. Listening skills to others. - Solve problems over the phone with clients. Dealing with criticism. Email marketing skills. - Follow up o المزيد...

Customer service employees are required to work from the company and from home Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- He can work from home (a quiet environment is provided) 4- Speak Arabic properly 5- Writing in Ar المزيد...

Knowledge of Banking, Credit Risk Management, Financial Risk Management, IFRS 9, Stress Testing etc. Prior experience of working with Big 4 (preferred). Working experience in model development and model validation. Strong statistical and quant modeling skills (Multiple Linear Reg المزيد...

Serve as subject matter expert on cloud strategies and cloud solution implementation projects Lead the delivery of implementing and maintaining complex cloud solutions (incl. public cloud offerings – AWS, Azure, Google Cloud, etc.) Managed large and complex cloud projects en المزيد...

Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L). Optimize and oversee the contact lens department to ensure efficiency and compliance with company s policies and operational guidelines. Convey a commitment to providing outstanding customer serv المزيد...

Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.

Servicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ services Delivering service quality to the highest level Issuing all passenger e-tickets and other customer documentation, to complete all customer bookings ac المزيد...

handle customer inquiries both over the phone and by email manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing customer information process orders, forms and applications ident المزيد...

القدرة على العمل الجماعي والتعاون مع فريق العمل. اجادة مهارات التواصل الشفوي والمكتوب. امتلاك مهارات الإبداع وابتكار حلول مناسبة للمشكلات. المرونة والقدرة على مواجهة ضغوط العمل والتحديات. الوعي التجاري وفهم بيئات العمل. المزيد...

We are looking to recruit a female manager-assist on a full-time basis to start as soon as possible in a leading investment company, in Amman - Jordan The overall purpose of the role: To provide administrative support to the Manager in the investment domain. This is a broad and var المزيد...

Setting up PMO, SMO, TMOs including operating model, org structure, policies, procedures and processes. Knowledge in PM tools and system implementation and business requirements including business process design, testing and end user training involving multiple cross functional sta المزيد...

Setting up PMO, SMO, TMOs including operating model, org structure, policies, procedures and processes. Knowledge in PM tools and system implementation and business requirements including business process design, testing and end user training involving multiple cross functional sta المزيد...

Growth Strategy - assisting the client with developing a long-range, multi-year view of growth options and strategic recommendations. Strategic Planning – assist in designing a sustainable process and tools for a client to run effective strategic, long-range, and initiative i المزيد...

Answer incoming calls and respond to customer’s emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research requi المزيد...