Store Manager

Requirements

• Provides customer service leadership and direction for entire store and team of employees working in the same location
  
• Ensures that employees follow all Company policies
  
• Promotes and maintains a clean and organized store appearance inside and out
  
• Fosters an environment focused on customer service and satisfaction
  
• Promotes staff retention by working to develop leaders empower employees and encourage increased employee productivity
  
• Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
  
• Ensures all merchandising and marketing programs are executed properly which includes maintaining planogram integrity and appropriate sign placement
  
• Ensures the store maximizes sales and educates staff on selling initiatives
  
• Monitors store activities to ensure that transactions are taking place in the proper manner
  
• Ensures foodservice products are fresh and appealing by rotating products appropriately and removing outofdate products
  
• Ensures that all necessary store reports and paperwork including performance appraisals are completed in a timely fashion
  
• High School Diploma or GED Experience Requirements:
  
• Previous supervisory experience preferred
  
• Retail experience a plus
  
• Completion of the Assistant Store Manager Training program and other relevant Company required training programs and required certifications
  
• Good understanding of Company systems and technology
  
• Excellent communication skills and the ability to research and resolve issues
  
• Knowledge of retail business management practices
  
• Knowledge of all types of store transactions and related programs
  
• Knowledge of ways to handle customer and employee injuries incidents and accidents Physical Job
  

Demands:

• Ability to occasionally lift of objects up to 50 pounds
  
• Ability to frequently lift objects up to 10 pounds
  
• Ability to rarely perform repeated climbing and fine hand manipulations
  
• Ability to occasionally perform repeated squatting/kneeling/stooping twisting and pushing/pulling
  
• Ability to frequently perform repeated bending and reaching
  
• Ability to continuously perform repeated simple hand grasping
  
• Ability to work in intermittent temperature for short periods of time e.g. outside at the pumps and in the cooler
  
• Ability to stand for an entire shift if/as required Additional Requirements:
  
• Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends evenings and other high activity periods
  
• Has necessary means to conduct area pricing surveys
  

5 Preferred Managerial Attributes:

• Exhibits strong leadership qualities and a desire to succeed
  
• Serves as coach to employees by modeling appropriate workplace behavior
  
• Interacts positively with employees by seeking input and providing appropriate feedback
  
• Seeks opportunities for employees to develop skills
  
• Identifies and attracts outgoing customer focused individuals to build a customer driven workforce
  
• Understands actively demonstrates and promotes the principles of the customer service initiatives
  
• Creates excitement around Company initiatives in order to drive sales goals
  
• Empowers employees to make nonpersonnel related decisions in absence of immediate Manager
  
• Fosters a work environment where good performance is recognized and rewarded