Senior Ticketing Agent

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test to work in Fidelity s Charitable Group in Durham, NC.

The Team

Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to further the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants.

As a Software Engineer in Test (SDET) you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain and improve customer-facing software solutions. You will also be enabling your team in adopting test automation frameworks and standard methodologies to ensure we are building the right product the right way.

The Ideal Candidate:

• Passionate about crafting the best end-to-end customer experience
• Owns the outcome by taking personal accountability for delivering strong results
• Experience designing and building applications and using test automation frameworks
• Multi-stack engineer with knowledge in a breadth of technologies and test automation frameworks (Java, Groovy, Selenium, Geb, JavaScript/TypeScript, HTTP, RESTful web services)
• Extensive experience working with Java and its ecosystem
• Passionate about Test Driven Development, developing robust software, writing testable and maintainable code
• Self-directed, willing to take initiative, pragmatic and results-oriented
• Has keen attention to detail and wants to solve problems, not just detect them
• Able to learn large software systems end-to-end quickly
• Keenly interested in learning new technologies and their adoption
• Able to work with remote and international team members.

Primary Responsibilities:

• Use your knowledge of testing and testability to influence better software design, promote accurate software engineering and bug prevention strategies, testability and security
• Actively participate in the development process through writing and maintain application features and automated tests including unit tests, component tests, integration tests, functional tests, performance tests, scenario tests and interoperability tests
• Support the team in crafting reliable, portable, accurate and trustworthy tests, and in integrating them into CI/CD pipelines
• Collaborate with team members on improving team's test coverage, release velocity and production health
• Design and develop test automation for front-end applications and webservices using Groovy/Geb and Java/HttpClient
• Participate in application code and test code reviews with rest of the Scrum team

Qualifications:

• A Bachelor s or Master s degree in Computer Science, Software engineering or related field
• 4 to 9 years of experience testing and automating front-end and webservice applications
• Working experience with: Object Oriented Programming Languages (Java, C#, Groovy, etc.); HTTP; RESTful web services; Jenkins; Git

Preferred Experience:

• Experience using UI test automation frameworks (Selenium, Protractor, etc.)
• Experience testing and automating webservices (HttpClient, RestAssured, JMeter, SoapUI, etc.)
• Experience investigating and debugging issues with front-end applications and webservices
• Experience testing Angular web applications
• Knowledge of software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Experience in delivering software in the Agile environment.

COVID Work Policy

Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You ll be spending some of your time onsite depending on the nature and needs of your role.

Dynamic Working " Post Pandemic

Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.

Your success and growth is important to us, so you ll want to enjoy the benefits of coming together in person " face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Additional Details :

Projected Start Date :T00:00:00

Client Company : Fidelity Investments

Vendor Pay Rate : 65

Selling points for candidate :

Face to face interview required : No

Candidate must be local : No

Candidate must be authorized to work without sponsorship : No

Background Check : Yes

Skills :