Receptionist MF
نُشرت في :
29-03-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
رقم الوظيفة : 2672265
249 spacious rooms spread over 19 floors with breathtaking panoramic views of the monuments of the French capital- 9 meeting rooms equipped with high-speed Internet access
- A fitness center
- A restaurant and bar “Kitchen & Bar” offering authentic seasonal dishes full of flavors.
- Experience
- Minimum 6 months of experience in a reception service and/or a first experience in Hospitality or tourism.
- Skill
- Demonstrate excellent interpersonal skills, listen to the customer
- Know how to work in a team
- Be proactive, organized, rigorous
- Mastery of English and French, a third language is a plus
- Knowledge of Opera, MARSHA, Empower and micros software is a plus
- The receptionist is responsible for welcoming customers and responding to their requests: check in (arrival), check out (departure), invoicing, removal, information, special requests, concierge service.
- He/She presents the different services of the Hotel.
- He/She tracks customer information to the various interested departments.
- With the help of his/her line managers, he/she handles and resolves any problem or customer complaint in a courteous and professional manner.
- He/She ensures good communication with all departments of the hotel by ensuring that he/she transmits/receives clear and precise information.
- He/She ensures the good management of the “Market” located next to reception and ensures that nothing is missing (filling it and ensuring that it is clean at all times).
- He/She answers the telephone using appropriate Courtyard standards.
- He/She manages the mail and message system.
- He/She ensures that the packages are received correctly and must pass them on to the appropriate people.
- He/She takes care of customers' luggage if necessary.
- He/She manages the deposit boxes intended for the customer.
- He/She ensures the proper functioning of the parking system.
- He/she must print the “Emergency Report” at least once in the morning, once in the evening.
- He/She communicates any anomalies to his/her manager.
- He/She participates in achieving the department's objectives (upsell, enrollments, GSS, etc.)
- He/She uses the computer system to the maximum of its functions, and knows the credit limit / paid out / billing procedures.
- He/She enters all billing elements for the stay by checking their room number and name.
- He/She makes adjustments if necessary, providing appropriate supporting documents.
- He/She is responsible for his/her cash register.
- Money processing is an important part of the job of anyone responsible for cash. It is your obligation to familiarize yourself with the procedures relating to cash management.
- He/She is responsible for his/her work environment and ensures that at the end of each shift, everything is tidy and clean.
- He/She carries out OHS (Lifeguard, Workplace First Aid) and SSIAP1 (fire safety and personal assistance service) missions after training and validation of exams.
- He/She actively participates in various training courses (15'min, shaping service, etc.)
- He/She respects and enforces Marriott procedures.
- He/She is in permanent contact with all areas of the hotel.
- He/She respects the safety and hygiene procedures applied in the hotel.
- He/She promotes energy savings and preserves equipment
- He/She follows all company procedures and policies (SOP and LSOP), ensures his/her appearance is impeccable
نوع التوظيف
دوام كامل
المجال
القسم / المجال المهني
الطهاة / الأغذية والمشروبات / التدبير المنزلي (هاوس كيبينج) / مكتب الاستقبال
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
