Project Manager

Job Description

Role and Responsibilities

• Project management responsibilities include delivering every project on time within budget and scope.
• Project managers should have a background in business skills, management, budgeting and analysis.
• Project managers are skilled at getting the best out of the people and projects that they oversee.
• They thrive when planning projects and working with project teams.
• Risk analysis and management, being able to analyze possible risks and ways to mitigate them.
• Being able to maintain structure and follow processes while executing efficiently.
• Provide necessary reporting throughout various project phases.

Key Responsibilities:

• Coordinate internal resources and contractors for the flawless execution of projects
• Lead and supervise projects with the most efficiency and to assure the highest quality and productivity of the team.
• Meeting SLAs in delivery and quality.
• Support multiple, ongoing foreign and native language translation management projects from inception, quotation, distribution to transcription service providers.
• Ensure that all projects are delivered on-time, within scope and within budget
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Communicate with clients starting from the project start date until the final delivery
• Issue the service invoices and follow-up on the payments with clients
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with contractors
• Create and maintain comprehensive project documentation

Job Requirements

Qualifications and Education Requirements

Operations/Project management:

• Strong knowledge and sense of importance towards SLAs and operational aspects.
• Solid knowledge of project management processes, methodologies and tools & techniques and ability to adapt them to the organization; understanding of formal and informal organizational structures.
• Proven working experience as a project manager (5 years)
• Excellent mathematical skills and statistical knowledge

Communication:

• Strong interpersonal and communication skills.
• Excellent written and verbal communication skills

Negotiation:

• Ability to negotiate win-win agreements.

People management:

• Ability to earn trust and respect from project’s stakeholders; ability to influence decisions that need to be made to make the project successful.

Planning and Organizing:

• Ability to work under pressure and against tight deadlines for a prolonged period while maintaining a high level of speed and accuracy in order to produce accurate results.
• Solid organizational skills including attention to detail and multi-tasking skills

Technology:

• Tech savvy with knowledge of linguistic and project management relevant computer programs
• Strong knowledge and experience of using G-suite in general, and spreadsheets in specific.
• Flexible with occasional travel.