Program Coordinator

Job Description

• Prepare and update progress plan each semester for all students, to confirm the courses to be offered and the estimated number of students in each with the program directors. (1st of Aug before fall – 1st of Jan before spring to have the time and prepare schedule)
• Handle faculty advising of continuing students, handle drop/add, withdrawal, petitions, schedule clashes.
• Provide guidance and updated record to students in faculty advisors
• Coordinate with IT to create the courses on MOODLE, according to the offered courses
• Communicate results of early and a final evaluation, communicate the results to the program director and the dean.
• Follow up on payment of compensation to visiting instructors. When needed.
• Ensure proper communication of the final grades to the Registrar & Check graduating students’ records for any missing requirement.
• Preparing the hiring requests for the PT faculty, and have all the requested signatures before sending them to the HR
• Creating the program budget based on the input of the program directors in a separate meeting first and then the input of the dean.
• Responsible for the admission process; receive the applications, deliver them to the program director; announce the result for the applicants; and create the student ID.
• Coordinates between program director and course coordinators and instructors
• Handles room reservation for the department
• Coordinates between course coordinators and NU Quality Assurance Unit
• Handles student enquiries and complaints within the department
• Orients new faculty to our department
• Handles archiving and proper documentation in the department
• In charge of the admin work within the department

Job Requirements

• Bachelor’s degree preferable in a related major of hiring school
• Good command of English
• Good command of Microsoft outlook (Word, Excel, Forms, etc.)
• 3-5 years of Experience in Administration generally and customer service Experience
• Experience in Student Advising is a plus.
• Knowledge of Administrative tasks & Data management procedures
• Excellent communication skills, customer service and care
• Attention to details, readiness to solve problems and in professional manner
• Maintaining confidentiality of students’ information and records and any work-related information