POS technical support

Responsibilities:

1. Install and configure Point of Sale system on customer devices
2. Test and deliver Point of Sale System to customer
3. Identify and correct problems uncovered by testing or customer feedback.
4. Contribute to the development of new solutions through design testing and delivering the best solutions
5. Develop excellent client relationship and respond to any clients inquiries
6. Handle clients tickets and ensure solving issues or inquiries that arises any time during or after the implementation ofthe project on a timely and accurate manner to ensure customer satisfaction
7. Ensure continuous learning concerning new technologies related to SAP.
8. Maintain a thorough knowledge of the organization and adheres to all organizational standards

Skills Required:

• 12 years of experience in Point of Sales Implementation administration or configuration
• 12 years of experience in Customer Support role
• 02 years of experience in software development and development support.
• Knowledge of any programming language is recommended
• Knowledge of SQL scripting is recommended