Partnerships Manager

Please note that this role requires understanding of airport ecosystem and previous partnerships management experience.

Collinson is the global privatelyowned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide marketleading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 global colleagues.

Purpose of the job

A key responsibility will be to manage Priority Pass Core partnerships across western Europe establishing the optimum commercial terms for the business meeting the strategic goal of increasing the size of and value of our airport experience ecosystem strengthening and leveraging current relationships.

The role requires the skills to negotiate expertly against strategic and financial goals and to build relationship based partnerships. You should demonstrate evidence of a strong commercial highly analytical and contractual background and proven interest and passion for partnerships.

You will work closely with the other European regions including Eastern Europe Middles East and Africa within the wider EMEA team.

Other areas of the business that will require your input and support include; Working closely with the Commercial Procurement Finance Product Operations Analysis Delivery and Marketing teams you will be expected to demonstrate an understanding of the Collinsons businesses and competitive market place helping to orchestrate collaboration between the teams and identifying new opportunities to deliver successful best in class partnerships.

Key Responsibilities

• Partner Management core airport ecosystem partnerships predominantly airport lounge operators and may include expanded inventory partners.
• New Business source prospect negotiate and win new relevant commercial partnerships to broaden the scope size and value of our airport experiences network
• Commercial Negotiation ensure optimum commercial terms and conditions for new strategic partnerships as well as strengthening and leveraging the terms and scope of current relationships
• Contract Management ensure preferential contractual terms are in place to reflect the global scale of the business
• Content Management ensure the integrity and accuracy of partnership content and develop new efficiencies to manage and broaden scope of content to market
• Analysis and Reporting collate analyse and provide analytical insight into the performance of the European partnerships portfolio and its potential growth Marketing collaborate with Marketing to plan and enable partners to have the best exposure through different channels. Elaborate and cooperate in the strategic marketing plan to ensure best in class marketing and brand support across the Travel Platform and airport ecosystem

Knowledge skills and experience required

• New Business skill set ability to understand new airport developments (across lounges and other partners) and win exclusive deals to mitigate competitor pressures.
• Excellent relationship builder within an international environment.
• Significant international supplier management experience preferably in the travel space.
• Experience in the airport economy sector is advantageous but not essential
• Track record of delivering global programmes cross border projects and P&L delivery
• Essential highly numerate with sound analytical skills
• Ability to persuade and influence at a senior level
• Strong commercial acumen and negotiating skills
• Strong networker and communicator and able to work across departments
• Skilled in producing new ideas approaches and insights
• European languages would be advantageous but not essential
• Inherent desire to keep up to date with competitor information and market trends

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at

We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.