We are looking for an experienced Outreach Manager to join our team a leading IT company offering a range of software and application products. The ideal candidate should have 3 to 4 years of experience in telecalling and a proven track record in training and developing telecalling teams. As a Telecaller Trainer you will play a key role in enhancing the communication and sales skills of our telecalling staff to drive effective engagement with clients and promote our products.
Ensure telecallers have a deep understanding of our products so they can educate our customers about our features s and competitive differentiators.
Job Description
Location: Rajkot / Ahmedabad
Train telecallers in effective sales techniques objection handling and closing strategies using realworld scenarios and roleplaying exercises.
Work closely with sales and marketing teams to align outreach campaigns with business goals and marketing strategies.
Gather feedback from sales teams to continuously improve our products and services.
Education/Experience
Requirements:
3 years of experience in telecalling.
Familiarity with IT products and industry terminology.
Strong interpersonal skills and the ability to motivate and inspire telecalling teams.
Experience required: 3 years
Location: Rajkot / Ahmedabad
Key Competencies: Communication skills Calls Scripting Sales Techniques Soft Skills Development Performance Metrics Feedback & Coaching Monitoring & Evaluation Quality Assurance Documentation
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