Operations Manager - Logistics Industry

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

Lead and manage the logistics operations to achieve the operations key performance index and the required service standards

Develop operational performance, financial goals, and growth plans through effective solutions development

Defines roles and responsibilities, plans for the department s future needs and operations; counsels employees on performance

Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization s policies and applicable laws

Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility

Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.

Through company s (Lean Warehousing System) implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

Administers and communicates company policies

Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

Responsible for the training & development and performance discussions with staff.

Maintain good working relationships with customers

Requirements

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

Good working knowledge of the following operations areas domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

This position requires highly developed computer skills, with a focus on MS Office suite products.

Proven transportation /logistics / supply chain management knowledge

Strategic thinking ability, proven implementation results

Superior customer relationship management skills

Excellent negotiation experience with subcontractors, transporters, & vendors.

Strong problem solving skills

Behavioral Skills

o Strong organization leadership

o Excellent Interpersonal skills

o Strong written and oral communications skills

o Ability to re-prioritize workload to support urgent requests from various operations.

Qualification Summary: Experience: This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions. Education: Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field. Skills: Technical Skills Good working knowledge of the following operations areas domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems.. This position requires highly developed computer skills, with a focus on MS Office suite products. Proven transportation /logistics / supply chain management knowledge Strategic thinking ability, proven implementation results Superior customer relationship management skills Excellent negotiation experience with subcontractors, transporters, & vendors. Strong problem solving skills Behavioral Skills o Strong organization leadership o Excellent Interpersonal skills o Strong written and oral communications skills o Ability to re-prioritize workload to support urgent requests from various operations.