Lead Trainer

Analyze technical training needs by collecting information related to software functions and job-specific tasks, work flow, and reporting requirements

Develop formal training plans around technical tools

Create accurate and comprehensive course material to support each training plan

Analyze product changes to develop a change management training strategy based on the user group(s) impacted to help transition personnel from previous methods to new technical process

Facilitate technical training and execute training plans according to each user group and overall training goals, such as new technology adoption and implementation, or change management with respect to new versions and functionality