صاحب العمل نشط
Responsibilities
• Responding to customer inquiries and providing technical support via phone, email or chat
• Troubleshooting hardware and software issues
• Diagnosing and resolving network issues
• Documenting all issues and resolutions in our ticketing system
• Escalating issues as necessary to senior-level technicians
• Collaborating with team members to identify trends and implement solutions
• Staying current with industry advancements and sharing knowledge with colleagues
دوام كامل
إدارة النظام / إدارة الشبكات / الأمن والحماية (برنامج تكنولوجيا المعلومات)