IT Help Desk Specialist

Job Requirements

• Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or equivalent.
• MCSE, MCITP, CCNA knowledge with minimum 3 years of hands-on experience in windows operating systems & cisco network environments. Certification is a plus.
• Technical experience & awareness with Windows Operating Systems, Active Directory, Virtualization technologies, SCCM, switching, routing, Voice over IP and IP technologies, Antivirus systems, etc.
• Familiar with standard concepts, practices, and procedures within information technology.
• Ability to work well with others in pursuit of business aims / ability to work under pressure.
• Energy, enthusiasm and commitment to the business unit.
• Positive response to and recognition of the need for change.
• Ability to make realistic decisions and is willing to take the responsibility for acting on their own initiative.
• High standards of integrity and the ability to motivate self/others towards continuous performance improvement and personal development.
• Willing to work on different shifts and be assigned to other sites/location if required.