Field Service Engineer

Field Service Engineer ( EV Chargers)

Work location: On field across Midlands

Primary duties will involve overseeing onsite commissioning testing and delivering technical assistance for our charging solutions applied in electric buses etrucks and various heavily utilized transportation networks. Your proficiency will play a vital role in identifying and resolving operational issues alongside performing preventive and corrective maintenance assignments. Moreover you will play a key role in enhancing product features and delivering onsite training sessions for our valued customers.

Responsibilities:

• Undertake repairs alterations and necessary maintenance tasks on our range of products.
• Create comprehensive reports detailing tests and services performed.
• Recognize and propose enhancements to our array of products and services.
• Uphold quality control standards for technical service partners not directly affiliated with our organization.
• Execute onsite commissioning activities including the implementation of Site Acceptance Testing.
• During periods away from fieldwork provide assistance to 1st line technical support in resolving malfunctions.
• Perform input/output tests and measurements both in online and onsite environments.
• Conduct onsite training sessions for our clients
• Play a role in revising and improving service documentation.
• Collaborate with development teams to deploy test and offer insights on emerging products.

Required technical qualifications and experience

• City & Guilds Level 3 HND/HNC or equivalent.
• Proficiency with electrical installations and PLC systems.
• Knowledge of local safety regulations.

Remote Work :

No