E Commerce Manager

• Handling all the post sales activities.
  

• Handling Customer Service and Operations.
  

• Order processing across categories, across marketplaces like Amazon, Walmart, Sears, eBay and so on (US and UK based).
  

• Managing the tracking system right from shipment to the delivery of the product.
  

• Replying to customer messages on all third-party market places. (Amazon, Walmart, Sears, eBay and so on)
  

• Handling the queries raised by Customer on product or shipment and co-originating with vendors to resolve the same.
  

• Handling the return process from initiation to refund or replacement.
  

• Maintaining accurate reports.
  

• Managing the team on a daily basis.
  

Requirements

kills required:

• Should have experience in working on US and UK based marketplaces. (Amazon, Walmart, Sears, eBay, Overstock, etc.)
  

• Should have minimum 2-3 years of hands on experience.
  

• Preferred experience in vendor management. (Mainly co-ordination for return and refunds)
  

• Should have knowledge of US based shipping label creation.
  

• Should be thorough with knowledge of all the Third-party Market Place Policies of US based.
  

• Communication Skills in English Spoken and Written (Medium to Proficient)
  

• Proficient with Microsoft Excel .
  

• Qualifications:
  
• Minimum H.S.C
  

Benefits

Job Types: Full-time, Permanent

Salary: 20,000.00 - 28,000.00 per month