Customer Service Representative - Customer Service

Job Title: Customer Service Representative - Customer Service

Location: Syracuse, NY

Job Description

Call Center Representatives to join their growing team! Bilingual in English & Spanish is a plus! Strong data entry skills are

This position offers $$, and a hybrid-remote work environment, with 3-days in office and 2-days remote,

This organization offers a comprehensive benefits package including affordable Medical, Dental and Vision insurance, Medical FSA, tuition reimbursement, student loan assistance, PTO, and an up to a 6% retirement plan match!

Job Duties:

• Answering inbound calls in a fast-paced environment
• Make outbound calls with changes and update new schedules and notes in database
• Communicate with customer via email as needed
• Provide pertinent information to customers
• Research and resolve any issues
• Process payments while remaining in compliance
• Maintain data integrity to assure notes and schedules are created effectively

Qualifications:

• 2+ years of call center experience
• Strong computer and data entry skills required
• Excellent customer service skills
• Bilingual in Spanish and English a plus
• Must have a strong attendance record and good references from previous employers

Regards,
Mukesh Kumar

Wingsoft consulting LLC
Phone: (308) 365-9435 (Text me if not reachable)

Whatsapp Number: +1 (308) 365-9435

Email:

Plainsboro Township, NJ 08536

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